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My credit card was used to purchase iTunes in the amount of…

Customer Question
My credit card was...

My credit card was used to purchase iTunes in the amount of $300 and I need the to talk to an apple support agent. I never downloaded iTunes and I never listened to the music. please give me a phone number. I live in North Carolina

Technician's Assistant: When did you last update iTunes?

As I said, I never updated or purchased itunes

Technician's Assistant: What have you tried so far with your iTunes?

Nothing, I don't use it and never tried anything

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I didn't use my ipad since Thanksgiving because it didn't work

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
12/8/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,969
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago

You received an e-mail which is designed to steal your personal information.

Do you see the charge on your statement (if not) then e-mail was a scam.

Did you click the link in the email and gave your information?

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Customer reply replied 7 months ago
I was suddenly talking to a lawyer and all I wanted was to call an apple support agent.
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago

Did you read my response above about the issue?

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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