Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I paid iTunes Store 2.99 and 5.99 to bump up my items I
I paid iTunes Store 2.99 and 5.99 to bump up my items I don't see my furniture .itunes should do the honest and ethical please let me know what they will do I thank you so much jean belfry … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I'm trying to download an album from iTunes on my new iPad
I'm trying to download an album from iTunes on my new iPad ...it won't recognize my fingerprint. The same thing happens when trying to download an app. The iPad was purchased 3days ago at an Apple sto… read more
Justin Johnson
Justin Johnson
Owner
2,708 satisfied customers
I can't remember my App Store password. I also wantt to
I can't remember my App Store password. I also wantt to change its user I'd? … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
My screen has split and I can't get the full screen back.
My screen has split and I can't get the full screen back … read more
Richard
Richard
Apple Software Engineer
IT Manager, Consultant
48,458 satisfied customers
My iPhone 7 plus has apps waiting or grayed out and
My iPhone 7 plus has apps waiting or grayed out and generally stuck while doing an iCloud restore. Already tried airplane mode on/off, soft reset, downloading from purchased apps.… read more
Justin Johnson
Justin Johnson
Owner
2,708 satisfied customers
I lost my email icon on my iPhone, iOS 10.3.3, About a year
I lost my email icon on my iPhone JA: What Operating System (OS) are you running on your iPhone? Customer: iOS 10.3.3 JA: When did you purchase your iPhone? What troubleshooting have you tried? Custom… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I accidentally deleted my reminder app on the iPhone and I
I accidentally deleted my reminder app on the iPhone and I can't get it back … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
Photos deleted purposefully on my iPad and iPhone but not on
photos deleted purposefully on my iPad and iPhone but not on Mac. Now the photos not showing up on my mac. can't find them. Are they gone forever? … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I don't know my password for the app store, Too ago to
Too long ago to remember! I got this two and a half years ago! … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
I was on an app on my phone and I accidentally hit the touch
I was on an app on my phone and I accidentally hit the touch ID on Weight Watchers app and it automatically gave me another year of service that I didn't want. I contacted Weight Watchers and they sai… read more
Michael Quiles
Michael Quiles
Masters of Science in Managing Information Technology
13 satisfied customers
I downloaded a book on my iPod this morning and when I
I downloaded a book on my iPod this morning and when I finished and opened my iPod the book icon is missing. I have about 25 books on it and nothing else. I have never had this problem in the year tha… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have two screens side by side that I can't seem to get
I have two screens side by side that I can't seem to get back to one screen. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My mail Icon went off screen, it says snsv, 1 yr. ago
my mail Icon went off screen JA: What's the model and Operating System (OS) of your device? Customer: it says snsv JA: When did you purchase your Apple device? What troubleshooting have you tried? Cus… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
after upgrading my mac os to latest yosemite my iPhoto is no
after upgrading my mac os to latest yosemite my iPhoto is no longer working and I cannot download a new version. I have an iPhoto library of 45gb and no other backup off the computer. Need help!… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I updated to my iMac 27" (late 2009) to Yosemite and need to
I updated to my iMac 27" (late 2009) to Yosemite and need to update Aperture but get a message that says Aperture is not available for my Apple ID possibly because it was purchased by a different user… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, I have an iPad, I keep getting a yellow banner whenever
Hi, I have an iPad, I keep getting a yellow banner whenever I open a new window in chrome saying saying that the account Sign-in Details are out of date. When I try to log in with my user name and pas… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
I have never been able to get the microphone to work on my
I have never been able to get the microphone to work on my ipad 3. What am I missing? Steph… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Hello. I bought an iPhone this past January 2011. At this
Hello. I bought an iPhone this past January 2011. At this time the round button on the bottom is not working properly - i have to push it multiple times for the screen to pop up, or to turn off apps a… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x