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I have been sent a message from Apple that my account needs…

Customer Question
I have been sent...

I have been sent a message from Apple that my account needs to verified as Apple say some has tried to open my account from another computer. I have tried and tried to reset my account but for some reason the apple website keeps stopping me!!!!! Help please?

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

An IPad an I phone and a home computer, I usually use this iPad

Technician's Assistant: How long has this been going on with your iPad? What have you tried so far?

I started to try and reset my apple account on this IPad about 40mins ago

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don’t think so, thank you

Submitted: 7 months ago.Category: Mac
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Answered in 9 hours by:
12/8/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,276
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you still sign into your Apple ID if you click on my link below?

www.icloud.com

Please let me know

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