Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I have forgotten my pass word for my apple ID. I have never…

Customer Question
I have forgotten my...

I have forgotten my pass word for my apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

I have never changed it and not sure when I made a pass word

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Didn't know there was one or how to get on it

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

I don't think so

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 2 minutes by:
12/7/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 7 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,206
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Mac Question
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 7 months ago

I'm sorry about the issue. Please try reseting your Apple password ***** clicking on the link below:

https://iforgot.apple.com/ enter your email address, then click on Continue at the bottom, and follow the onscreen instructions in order to reset your Apple password.

Let me know the results
Thank you

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I forgot my pass word for iPhone 6. I have no idea.
I forgot my pass word for iPhone 6 JA: When did you last change your password ***** Apple ID? Customer: I have no idea JA: Did you try resetting through Apple's online account reset tool? Customer: ??… read more
Mirza Vaseem
Mirza Vaseem
Bachelor\u0027s Degree
18 satisfied customers
My apple id and password are correct but iphone 4 has gone
my apple id and password ***** correct but iphone 4 has gone to activation lock. Cannot access apple account as it goes into search mode and keeps searching. I was on a Sainsbury website last night an… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I have not used it for so i forgot my password. I have never
I have not used it for so long i forgot my password … read more
John Castle
John Castle
BSC in Computing Network Management and Design
141 satisfied customers
My daughter's i-pod touch is linked to an Apple ID. When she
My daughter's i-pod touch is linked to an Apple ID. When she enters the Apple ID and password ***** were used to set up her device she is locked out. How can we get passed this??? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
141 satisfied customers
I forgot my pass word for my email and the pass word for my
Hello I forgot my pass word for my email and the pass word for my I pad can you help me thank you … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
Have an iPhone 8 and I pod but forgot the pass word would
Have an iPhone 8 and I pod but forgot the pass word would like one pass word for both … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I don't know how to reset my Apple ID pass word I have
I don't know how to reset my Apple ID pass word I have forgotten it … read more
Jon
Jon
Bachelors Degree
701 satisfied customers
I purchased an I-Pad yesterday. I cant remember my pass code
I purchased an I-Pad yesterday. I cant remember my pass code to get into in. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Tell me how to get an app in the App Store when I just can't
Please tell me how to get an app in the App Store when I just can't remember my apple pass word? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have forgotten my Apple ID and pass word for my IPad. I
I have forgotten my Apple ID and pass word for my IPad … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have forgotten my Apple ID how do I change it?? Quite some
i have forgotten my Apple ID how do I change it?? JA: When did you last change your password ***** Apple ID? Customer: Quite some time ago, I don't remember JA: Did you try resetting through Apple's o… read more
Justin Johnson
Justin Johnson
Founder
2,253 satisfied customers
I have forgotten my password to my IPhone7 so that I can
I have forgotten my password ***** my IPhone7 so that I can play games on my phone. How can I get it or how can I just change it? … read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
703 satisfied customers
Need to find pass word for my system, for new phone set--up
need to find pass word for my system, for new phone set--up Chuck … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have forgotten my gmail pass word. How can I recover it so
I have forgotten my gmail pass word. How can I recover it so I could excess my mail? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I tried to update my iPhone and it is locked I had forgotten
I tried to update my iPhone and it is locked I had forgotten my pass word a while ago and do to personal reasons have never had a chance to pursue the problem … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Don't remember my apple I D please help me I am 84 my grand
Don't remember my apple I D please help me I am 84 my grand daughter give me the I pad not a new one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I have not been on itunes for quite some time and have
I have not been on itunes for quite some time and have forgotten my apple ID and password. … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a very old iPad one I play home story Desgin on it I
Hello I have a very old iPad one I play home story Desgin on it I rest the whole iPad and now I can't rem my Apple ID password ***** just cNt remember it as my son made it for me and he can't remember… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x