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Suddenly Safari doesn't respond when I click it on my

Customer Question
Suddenly Safari doesn't respond...

Suddenly Safari doesn't respond when I click it on my MacBook Pro ElCapitan 10.11.6

Technician's Assistant: Have you tried a Force Quit on your frozen MacBook Pro (pressing and holding Option, Command, and Escape)?

Safari just won't turn on. I did restart.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I can turn on other browsers.

Submitted: 7 months ago.Category: Mac
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Answered in 2 minutes by:
12/7/2017
Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 7 months ago
Mr.Med
Mr.Med, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 2,217
Experience: if you looking for good answers about mac or any product of apple (ipad, iphones, ect..) contact me
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Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Mr.Med, Computer Hardware Engineer replied 7 months ago
  • Please Open Safari
  • Go to the Safari menu and choose "Reset Safari..."
  • Check all of the boxes and click Reset
  • Reboot your computer

Let me know the results

Thank you

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