Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
Forgotten password. Don't remember. The phone I am taking to
The phone I am taking to you about is my Mother in law's. I am contacting you on my phone. Should we contact you using her phone?… read more
David L
David L
Bachelor's Degree
5,447 satisfied customers
My mother has locked herself out of her account her password
My mother has locked herself out of her account her password ***** email account her iCloud everything … read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
Bought a new IPad 3 days ago. The Verizon dealer downloaded
Bought a new IPad 3 days ago. The Verizon dealer downloaded all the contents from my Mimi iPad onto the new one. When I got home it would not allow me to get onto any of my games, Facebook, messenger,… read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
I think I was scammed by a business who said they were apple
I think I was scammed by a business who said they were apple support. My computer was locked and their number came up as the apple support to call to unlock it and see what viruses the computer was af… read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
I helped a friend of mine set up her ipad and wrote down her
I helped a friend of mine set up her ipad and wrote down her password ***** her. Her kids use it for school a lot. She is mexican and doesnt understand a lot when it comes to this. Well her kids were … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Need someone to help me figure what has changed with my
Need someone to help me figure what has changed with my Iphone-7+! All incoming calls are sent into a "black hole"! I can't send immessage to my daughter in MS. My message(s) to her appear in "green" … read more
Justin Johnson
Justin Johnson
Owner
3,444 satisfied customers
My daughter forgot her email ID AND apple ID but remembers
My daughter forgot her email ID AND apple ID but remembers the password. We just unlocked her phone and reset it in the process of restoring it and are stuck. How can we get the ID and email address t… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
It is locked up after some pictures were taken, we have
it is locked up after some pictures were taken, we have watched videos and tried to rmove SIM card without any luck. We can't even get into settings. tried to put in password ***** no luck. IPhone say… read more
Jon
Jon
Bachelors Degree
906 satisfied customers
I can't get into bank account and teller said to ask you
i can't get into bank account and teller said to ask you about TLS 1.2 … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
Need to reset my password for my phone.. i dont know?
took it my verizon dealer to get it fix..they could not fixit..had me go online with apple..they gave this web site... … read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
I recently got a phone from my friend and she went to
I recently got a phone from my friend and she went to Verizon twice to have your info taken off for me to use it but it saying that I have to sign in with the apple id that was used to set up the phon… read more
Josh
Josh
It Support Specialist
Associate Degree
7,373 satisfied customers
FOR ASH ONLY. DO NOT "STEP ON HIS LINES." My wife's iPad is
FOR ASH ONLY. DO NOT "STEP ON HIS LINES." My wife's iPad is hung up on a password ***** an email account that Verizon disabled more than a year ago. It will not accept any password ***** have used in … read more
Ashik
Ashik
Master's Degree
9,514 satisfied customers
My grand daugther set up my i phone when i got it new its a
my grand daugther set up my i phone when i got it new its a i phone 5 she forgot the icloud password ***** have tried severl pass words an now its locked is their any way for me to get the pass word t… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I jusst got my mom an Apple Iphone 5C, after it was charged
i jusst got my mom an Apple Iphone 5C, after it was charged it is asking for a password ***** unlock it. We never set up a password? … read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
Ios10 updated and tells me I need an outside phone to bypass
ios10 updated and tells me I need an outside phone to bypass the new security feature but I live on the Big Island and don't have one. I came into Hilo to go to Verizon to connect the phone feature of… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My wife has an ipad with service thru verizon. We just did
Hi, my wife has an ipad with service thru verizon. We just did an update that requires us to reboot and re-enter our password ***** unlock it. We have tried using our itunes P.W. and a verizon ipad P.… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I created three documents in Pages, and the quickly - too quickly,
I created three documents in Pages, and the quickly - too quickly, added a password XXXXX each one. For the life of me I cannot remember the password XXXXX I NEED these three documents. I've been tryi… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have just bought a secondhand apple G5 powermac ( 2005 model-
I have just bought a secondhand apple G5 powermac ( 2005 model- from a registerd S/Hnd IT dealer) AND IT ASKED ME TO INPUT A USERNAME AND VERIFIED PASSWORD XXXXX I did. The next day the 'new' user nam… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x