Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Having trouble with photos. Photos won't open in regular
Having trouble with photos. Photos won't open in regular use. Need to shut computer off to start photos. … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
Can OS X 7.5 still be upgraded. IMac - Lion OS X 7.5. Tried
tried nothing - bought in 2012 and hoping to upgrade I have an Intel I7 processor … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I need to update os, i was given this apple OS X 10.6.8, it
it was just given to me by my father, my step mom just passed away and he has no use for it anymore … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
This is a Word issue. El Capitain, MacBook Pro. Office 2016.
The problem is, I have two printers that a duplex capable, but that option has NEVER shown up in print meny … read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I need to update my computer to OS 10.11 or OS 10.13 from OS
I need to update my computer to OS 10.11 or OS 10.13 from OS 10.6.8. I can't update any higher because I have Photoshop CS5 and that is the highest that version will be operational. I need to update m… read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I can't update my AirPort firmware. Macbook running OS X
I tried today when I received an AirPort update notice. … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
I have a iMac 21.5 inche 2011, 2.7GHz core 15 It is running
I have a iMac 21.5 inche 2011, 2.7GHz core 15 It is running OS 10.7.5 and it should be possible to upgrade to OS 10.10 but when we want to download it says we need OS 10.8. Is there any way to get OS … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
ON my iMac, Safari suddenly will not start up. Last night I
ON my iMac, Safari suddenly will not start up. Last night I tried to install the latest Mac OS and the progress bar would not complete moving to the right so finally I stopped and rebooted. That is pr… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
I need to upgrade to a newer OS. I have a Mac OSX version
I need to upgrade to a newer OS. I have a Mac OSX version 10.6.8 and need a 10.9 or later. Software update does not identify any updates available for my machine. My model identifier is an iMac 11,2 a… read more
Julien Pabion
Julien Pabion
Apple Certified Support Professional mac
BTS Informatique de Gestion
27 satisfied customers
I cannot connect my ipad to itunes on my Mac. Where do i
I have had the ipad a couple of years. I have googled the problem. Apple support says I must have the latest itunes, ie v12, but I have v11 and on my computer it says there are no updates … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
It was attempting to rebuild catalog -tree, then said that
It was attempting to rebuild catalog B-tree, then said that the volume Macintosh HD could not be repaired. … read more
Jon
Jon
Bachelors Degree
836 satisfied customers
I have a mac mini serial #c07FQ0E10DD64. Just bought a printer
I have a mac mini serial #c07FQ0E10DD64. Just bought a printer an intend to connect it to the printer. (cannon). How do I connect it… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I have a mac and had a Brother printer that we connected using
I have a mac and have a Brother printer that we connect using an ethernet cable. I used to work fine and now it does not. I need help figuring out why the mac does not recognize the printer… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
my printer is passive. Im a mac 10.6.6 user and Ive just
my printer is passive. I'm a mac 10.6.6 user and I've just installed a Brother MFC 6490CW printer with the latest updated drivers for snow leopard. Right now the printer is connected to the computer w… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
In March of this year I purchased an iMac. Since then my Brother
In March of this year I purchased an iMac. Since then my Brother printer (MFC-7420) has not worked right. When scanning or printing the speed has slowed to about half of what it was before and the pri… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I bought a Brother HL-5240 when I owned a Mac G4. It works
I bought a Brother HL-5240 when I owned a Mac G4. It works well. When I had the G4, I could fax from it. In September, I bought an iMac with Snow Leopard. I reinstalled my Brother software. The printe… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
Trying to print a lengthy doc (.doc), my hp printer, which
Trying to print a lengthy doc (.doc), my hp printer, which works fine with everything else, immediately closes down microsoft word with message that unexpectedly quit. any ideas?… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
3,569 satisfied customers
My HL-5240 Laser printer worked great from the beginning.
My HL-5240 Laser printer worked great from the beginning. Two days ago it stopped working. When I go into its status, it says it is fine, but trying to print anything ultimately ends up with the messa… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,629 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x