Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an Iphone 6 and want to download my photos and videos
Hi Pearl, I have an Iphone 6 and want to download my photos and videos to my laptop. I've connected the phone to the laptop, but nothing happens? … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
It is frozen it won't let me do anything. Its my daughter
its my daughter phone. don't think she has in a while … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My iphone email slhas stopped working. I dint know. It
I dint know. It updated last week and have having problems ever sunce … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My id is blocked. Ipone, ipad. I asked to block a charge on
i asked to block a charge on my card sinse it was not mine … read more
Richard
Richard
Apple Software Engineer
48,260 satisfied customers
My phone did an update overnight and is now requiring my
My phone did an update overnight and is now requiring my apple ID but won't accept the password ***** originally set up which is JacoMil0303 … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
Pearl! I just received my new iphone 7 to replace my iphone
Hi, Pearl! I just received my new iphone 7 to replace my iphone 6 and Im trying to transfer all my photos before I shut down the 6. I used the ATT transfer app, but it only transferred 25 of my pictur… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My apply phone frozen. No sure when I last updated message
No sure when I last updated message came on phone and ask for my finger print which I did than to enter my passcode. I started but than realized I had the wrong code. My phone will come on and says phone update than goes to ***** after restarting with the phone numbers showing I cannot call out text comes in but I can't start phone I have the correct pass code now but it won't take it. I have shut the phone off and recharges it. The closes Apple store is almost 2 hours away Can you please help me? … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My phone has been frozen all day. I have repeatedly tried
My phone has been frozen all day. I have repeatedly tried holding those 2 buttons for 20-30 seconds and nothing helps. Help! … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
It just stopped working, can not get it to turn on. Do not
It just stopped working, can not get it to turn on … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I responded to a request to update my I phone, after a few
Hello, I responded to a request to update my I phone , after a few minutes I had a message that" due to an error the update could not be completed". now my phone is frozen with the apple screen with n… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a new iphone 6 and when I turn it on it shows an
I have a new iphone 6 and when I turn it on it shows an arrow to iTunes and nothing else. it seems frozen. It has already updated from my old phone. What do I do? I just want to go in and send a text … read more
Cris
Cris
63 satisfied customers
I downloaded the updated software on my iphone 6 over a wifi
I downloaded the updated software on my iphone 6 over a wifi connection. it downloaded fine but i did not have the passcode infor with me. i returned home to get the info and found i had to reset the … read more
jeffreybongers
jeffreybongers
ICT Support 1/2/3/ Line
Information Technology
614 satisfied customers
My phone is dead and will not start after being charge, I'll
My phone is dead and will not start after being charge … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
Ut in a security code on my iPhone without writing it down.
ut in a security code on my iPhone without writing it down. Of course now my phone is locked to me. Help! please … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
I need to make business calls on an iPhone 7. I wear hearing
I need to make business calls on an iPhone 7. I wear hearing aids and need to amplify the phone call signal. How do I do that with an iPhone with no audio input jack? … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
Following IOS update today (Iphone 6) I mistake tried to add
Following IOS update today (Iphone 6) I mistake tried to add two-factor protection and sine then I have been effectively shut out. Tried all day to fix and now seem to be shut out. Love to be able to … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
After the latest software upgrade my -iphone 6 has the
After the latest software upgrade my -iphone 6 has the ringer image frozen on the screen with no sound - i.e no bars … read more
Richard
Richard
Apple Software Engineer
48,260 satisfied customers
What does it mean if my location services is frozen. I cant
What does it mean if my location services is frozen. I can't turn it on or off on the main icon or any of the apps and also find my phone from mobile me is grayed, frozen. Funny thing I have two phone… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x