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IPhone 6plus after latest upgrade to iOS 11.? keeps shutting…

Customer Question
iPhone 6plus after latest...

iPhone 6plus after latest upgrade to iOS 11.? keeps shutting down after 30 seconds. I have done a reboot (not power down) to no avail. Can this be fixed?

Technician's Assistant: When did you last charge your iPhone?

Last night. Shows 95% battery level

Technician's Assistant: Have you tried a force reboot (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)?

Yes twice

Submitted: 8 months ago.Category: Mac
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Answered in 6 minutes by:
12/7/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 8 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,537
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you please connect the phone to your computer and open iTunes

iTunes should ask to update the phone as there is now a patch for this, allow it to do this, once done, it should then function correctly.

Let me know please how you go

Thank you

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