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Can not access my I tunes. Will not let me with my password.

Customer Question
Can not access my...

Can not access my I tunes

Technician's Assistant: When did you last change your password ***** Apple ID?

Will not let me with my password. just now

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

It will let do my password ***** not let me do answer my ?

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Hello?
Answered in 1 hour by:
12/7/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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