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Im having problems with my ipod. the music keeps going away…

Customer Question
Hi. im having problems...

Hi. im having problems with my ipod. the music keeps going away so i can't listen to the music

Technician's Assistant: How old is your iPod?

Got it lammst su last summer

Technician's Assistant: What have you tried so far with your iPod?

Reset it and update it and download the music again. i go into the music place to listen and it kicks me right out and shows no music, shows nothing

Technician's Assistant: Anything else you want the Video Expert to know before I connect you?

No that s it

Submitted: 6 months ago.Category: Mac
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Customer reply replied 6 months ago
is anyone there
Answered in 4 hours by:
12/7/2017
Mac Support Specialist: Pete, Computer Engineer replied 6 months ago
Pete
Pete, Computer Engineer
Category: Mac
Satisfied Customers: 20,165
Experience: Over 16 years of computer experience, CISCO certified
Verified

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

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Mac Support Specialist: Pete, Computer Engineer replied 6 months ago

Follow these instructions to ensure your iPod's music is being synced correctly:

https://support.apple.com/HT201253

Let me know if that works?

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