Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I have an IPhone 6 that was set up for me by my Grand
I have an IPhone 6 that was set up for me by my Grand Daughter and I was wondering if I delete her email for iTunes & Apps that's in my phone will I loose all the music I purchased. Some of the music … read more
ZAID ALAMRO
ZAID ALAMRO
Masters
4 satisfied customers
My phone was off. I went to turn it back on and it is frozen
My phone was off. I went to turn it back on and it is frozen in the start up screen. white background with apple icon in middle. can't do anything. iPhone 7plus. It's only 9 months old. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,562 satisfied customers
My issue is that I listen on my phone, laptop, and I pad all
Hi! So my issue is that I listen on my phone, laptop, and I pad all with the same Spotify account, but when my friends look at my friend activity, it only shows what I listen to on my iPad, so it show… read more
Harry
Harry
2,218 satisfied customers
Phone fully charged last night. Used it once this morning,
Phone fully charged last night. Used it once this morning, now dead. Do I need a new battery. got no message that it was low. … read more
Vinod Menon
Vinod Menon
Support Specialist
3,033 satisfied customers
I have an IPhone 7 Plus and I have misplaced it in the house
I have an IPhone 7 Plus and I have misplaced it in the house the battery is dead and the app find my phone is not on us there anyway you can help me find my phone … read more
Sheri
Sheri
Bachelor's Degree
749 satisfied customers
I have tried everything I found googling a fix for iMessage
I have tried everything I found googling a fix for iMessage and nothing worked. I have an iPhone 6s Plus. The iMessage stopped working about four days ago. Took it to my cellular provider and they cou… read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
1) I lost my iPhone 6 & bought a new "X" - how do i get my
Hi Richard 1) I lost my iPhone 6 & bought a new "X" - how do i get my music to play on this device - it says This content is not authorized 2) my phone only seldom rings when I get a call, as well as … read more
Justin Johnson
Justin Johnson
Owner
2,607 satisfied customers
I cannot turn off Do not disturb. Only affecting one
I cannot turn off Do not disturb. Only affecting one contact … read more
Jon
Jon
Bachelors Degree
784 satisfied customers
I cannot remove Important and Starred settings from my
I cannot remove Important and Starred settings from my iPhone. I erase them and they come back. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Computer won't turn on. It's a blank screen. The other
My Computer won't turn on. It's a blank white screen. The other day I turned it on and it showed the apple and it looked like it was loading but then it froze. I let the computer die, charged it and t… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Why does my iPhone battery discharge substantially at night
Mike, Why does my iPhone battery discharge substantially at night if it's not being charged and is not in use, and what can I do to stop it? Cellular Data is off, no applications are open, and I alway… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Iphone 5S with AT&T. I have been having problems in receiving
Iphone 5S with AT&T. I have been having problems in receiving email and sending text. One night my phone quit receiving emails about 12AM. Also the weather was not shown or updated. I had to power off… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Having a problem removing icon on iPhone 5. The phones physical
Having a problem removing icon on iPhone 5. The phone's physical power on/off button (on top) is sometimes not working so I went to the Apple store and the "genius" there turned on (or installed?) som… read more
Brandon M.
Brandon M.
System Administrator
Vocational, Technical or Trade Scho
2,143 satisfied customers
I have an iphone 3GS, last night it did something very strange,
I have an iphone 3GS, last night it did something very strange, after I set up an alarm a few hours later the screen lit up and the apple logo appeared and once it finished doing whatever it was doing… read more
Vinod Menon
Vinod Menon
Support Specialist
3,033 satisfied customers
I have an apple iphone, not the new 4gs but model before that,
I have an apple iphone, not the new 4gs but model before that, short story is..........kittens upset my glass of water over it, this i knew not until this morning when my first alarm went off on the p… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi, I was using the torch on my iphone last night (my dog
Hi, I was using the torch on my iphone last night (my dog was having pups!) and dismissing when the phone had 20% and 10% battery left until it went flat. The screen then went black with the little ci… read more
James
James
Network & System Administrator
Bachelor's Degree
9,067 satisfied customers
I have an iPhone 4 purchased in March 2011. Normally I have
I have an iPhone 4 purchased in March 2011. Normally I have to charge it every 3 days and even then it is not in the red. I use it basically for emails, text, phone, and very minimal web search. I not… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Ten hours ago, my iPad was shutting off during while I was
Ten hours ago, my iPad was shutting off during while I was using an application. I shut it down by holding the on/off button, then moved the arrow to the right. Since then, I haven't been able to rest… read more
Danh
Danh
Bachelor's Degree
949 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

3,033 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x