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I CAN'T GET SIGNED IN i TYPE IN MY password it doesn't

Customer Question
I CAN'T GET SIGNED...

I CAN'T GET SIGNED IN i TYPE IN MY password ***** doesn't recognise it. and I have forgot my apple ID

Technician's Assistant: When did you last change your password ***** Apple ID?

2-3 years ago at most.I dpn't think I ever have

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes it did't let me reset apple ID

Submitted: 7 months ago.Category: Mac
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Answered in 8 minutes by:
12/7/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
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Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

May I know if this your iTunes account that you are not able to access?

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Customer reply replied 7 months ago
no for my macbook pro
Customer reply replied 7 months ago
you must not be much of an expert i am on my dell how are you going to acess my mac when I can't even open it?
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

Yes, I understand your concern I will not be able to take the remote access on your Mac.

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Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

May I Know What is the error message you are getting on your mac screen?

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Customer reply replied 7 months ago
why don't you just refund any charges you may have generated and forget it I'll just throw the mac away.
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

Sorry for the inconvenience caused I am a user of the site just like you and cannot help you with site-related issues. You can contact JustAnswer's Customer Service by clicking on the Contact Us button at the bottom of your screen or by going to this link: http://ww2.justanswer.com/customer-support and can check for the refund.

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