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Our apple ID password is being rejected. IO11.2. Just today.

Customer Question
Our apple ID password...

Our apple ID password ***** ***** rejected

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

IO11.2

Technician's Assistant: How long has this been going on with your Apple device? What have you tried so far?

Just today. I've tried our current password ***** our previous password

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That's all I need

Submitted: 7 months ago.Category: Mac
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Answered in 3 minutes by:
12/6/2017
Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago
Karthik
Karthik, Mac Enthusiast
Category: Mac
Satisfied Customers: 519
Experience: Senior Engineer at CSS Corp
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

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Mac Support Specialist: Karthik, Mac Enthusiast replied 7 months ago

Before we proceed further, I would like to ask you few question about this problem. Could you please provide me the apple ID? So that I can check the reset option.

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