Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

How can I get rid of a gmail emaill address that is blocking…

Customer Question
How can I get...

How can I get rid of a gmail emaill address that is blocking me from sending email from my regular gmail account. I did not set up the other account.

Technician's Assistant: What Operating System (OS) are you running on your Apple device?

11-2

Technician's Assistant: Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

Il don't know where it came from. I tried to send an email and this box come up with a gmail account asking for a password ***** I do not have because I did not open that account.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

It has a box with the blue apple logo in it.

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
12/6/2017
Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

Ask Your Own Mac Question
Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Are you trying to send emails using the MAC MAIL app (with the stamp icon)?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Can't remember my Apple ID password. 2 or 3 years ago. Don't
Can't remember my Apple ID password. JA: When did you last change your password ***** Apple ID? Customer: 2 or 3 years ago . JA: Did you try resetting through Apple's online account reset tool? Custom… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
MY MAC APPLE ID WAS CREATED WITH AN OLD EMAIL ADDRESS WHICH
MY MAC APPLE ID WAS CREATED WITH AN OLD EMAIL ADDRESS WHICH IS NO LONGER ACTIVE. I TRIDE TO CREATE A NEW APPLE ID WITH MY GMAIL ACCOUNT AND IT DOES NOT ACCEPT THE NEW PASSWORD ***** THEREFORE I CANNOT… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
On my IPad and I phone I cannot send outgoing mail.My
Hi,on my IPad and I phone I cannot send outgoing mail.My outgoing server is smtp.aol.com. The problem is thatwhen I press the outgoing server only the server lights up not the host name or user name o… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My phone did the ios update. I am now locked out. I tried my
my phone did the ios update. I am now locked out. I tried my password ***** times and it was refused. Then i asked for the id question. Asked for my birthday. i gave the correct date...and it was refu… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I have been having trouble with my IPAD (with incorrect info
I have been having trouble with my IPAD (with incorrect info on iCloud etc making alterations to password ***** difficult) and stupidly followed advice to restart the whole machine by removing current… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
I want to restore my IPad, but I cannot connect because my
I want to restore my IPad, but I cannot connect because my Apple ID and password ***** been changed and I do not have the new change. I believe my Apple ID is still***@******.***, but the password ***… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Every 15 secs, I get a popup that is looking for Apple ID
every 15 secs, I get a popup that is looking for Apple ID Verification for "*****@******.***. I have since changed that Apple ID to "*****@******.***. This ID works for downloading Apps but the "yahoo… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
973 satisfied customers
How do I delete mail from the Apple mail app (blue colored
How do I delete mail from the Apple mail app (blue colored app that came with the phone) when I am using your Google Gmail app (red m app downloaded from the App Store) without losing the mail on the … read more
Michelle
Michelle
Software Engineer
Bachelor\u0027s Degree
195 satisfied customers
I got a computer message that someone was trying to get into
I got a computer message that someone was trying to get into my google account.It was blocked by Apple.I called Apple Support and they suggested I change my gmail password.I did click o Google News,ju… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I updated maverick and now my apple id is the wrong one for iCloud. I
I updated maverick and now my apple id is the wrong one for iCloud. I somehow got 2 apple ids and the one I use for iCloud was changed when i updated and it won't let me change it back to the one I no… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Somehow my apple ID and password XXXXX been corrupted, been
Somehow my apple ID and password XXXXX been corrupted, been 5 days, not much help from apple support, they were to send me a email but as my mail can neither send nor receive they helped me create a g… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
hi im on a desktop beside a macbk that i bought for my wife
hi im on a desktop beside a macbk that i bought for my wife some timeago. she has never gotten the email acct to work and has given up..can u walk me thru how to get her set up? she is working thru my… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Somehow - I have an old email address coming up for verification.
Somehow - I have an old email address coming up for verification. I just got my ipad and set it up with my current email; [email protected] I'm trying to download ibooks, but can't because I keep gettin… read more
Frederick S.
Frederick S.
Quality Assurance Engineer, Entrepreneur
High School or GED
8,671 satisfied customers
Hi, I have a non-google email address that will no longer receive
Hi, I have a non-google email address that will no longer receive email from gmail addresses. I don't get gmail sent to junk, it goes who knows where so I have no idea someone is trying to contact me … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I have a virus in my apple computer and I need help to get
I have a virus in my apple computer and I need help to get rid of it. [email protected] XXX-XXX-XXXX… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I have a MAC OSX (10.4.11) and have been using Entourage
I have a MAC OSX (10.4.11) and have been using Entourage version 11.4.0 years. I recently moved house and am using my girlfriends ISP - BT in the UK. (I used to use Demon). As a result : I couldn't us… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I am unable to Send anything from my Inbox since last evening
I am unable to "Send" anything from my Inbox since last evening - all other functions are working OK… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Suddenly I cant send an email that goes through the gmail
Suddenly I can't send an email that goes through the gmail system. It rejects my password. I managed to change my password XXXXX google, but that is still rejected to send the email. The number of dig… read more
abhi_iitian
abhi_iitian
Bachelor's Degree
1,543 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x