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Suddenly my iPad isn’t recognized. Was working fine. So I…

Customer Question
Suddenly my iPad isn’t...

Suddenly my iPad isn’t recognized. Was working fine. So I switched to my Mac which is recognized, but can’t get Plug & Play to work. HELP.

Technician's Assistant: What version of iTunes are you using to sync your Mac?

Hold on.

Technician's Assistant: When did you last reboot?

How do I find out what version I have?

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Please connect me.

Submitted: 7 months ago.Category: Mac
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Answered in 5 hours by:
12/7/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,479
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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