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I have Ipad I turn it on and it tells me could not be

Customer Question
I have Ipad...

I have Ipad I turn it on and it tells me could not be activated because

Technician's Assistant: When did you last change your password ***** Apple ID?

Server is temporarilly down cannot do anything

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

No

Submitted: 8 months ago.Category: Mac
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Answered in 5 minutes by:
12/6/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

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Customer reply replied 8 months ago
2 weeks. Cannot do anything
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 8 months ago

Hi,
I see you have requested remote assistance but this failed to go through.
I cannot handle payment issues as I am an end user to the site like you please call 1(###) ###-####and speak to the billing team or renter the details or contact the CC/Bank to remove the block
Regards
Kris

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Customer reply replied 8 months ago
i put credit card in but no responding
Customer reply replied 8 months ago
How long before call
Customer reply replied 8 months ago
Hello Whats going on
Customer reply replied 8 months ago
i will not get email at home--no ipad
Customer reply replied 8 months ago
I see that I have paid double/ Please only Bill one of my credit cards
Customer reply replied 8 months ago
Good Morning/ Anyone going to contact me?
Mac Support Specialist: Josh, Mac Support replied 8 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 22,264
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi,

Please call 1-***-***-**** to discuss charges

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Customer reply replied 8 months ago
still waiting for expert
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