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I would like to go to local Apple store to clean up my

Customer Question
Good morning. I...

Good morning. I would like to go to local Apple store to clean up my files. I am receivng message my start up disk is full, delete items.

Technician's Assistant: Are you working with a phone, tablet, or computer?

MacBook Air.

Technician's Assistant: How long ago were your files deleted?

Hmm, I have been deleting when i receive message. I think I need to do a more comprehensive delete. In addition, I have two redundant email programs in addition to imail (Outlook and Net Solutions) as back up.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Hmm, I like to go into store for a examination of my MacBook Air.

Submitted: 7 months ago.Category: Mac
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Answered in 1 minute by:
12/6/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,952
Experience: 5 years as Network Admin, 10+ years of IT support
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Hi! My name is ***** ***** I will be assisting you. Let's get started!

Would you prefer if I fix the issue for you right now via remote assistance?

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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Video Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
No thank you. I would just like advice
Customer reply replied 7 months ago
I am not going to spend $39.00.
Customer reply replied 7 months ago
What is your advice to remedy "start up disk is full" AM I talking to Apple representative?
Customer reply replied 7 months ago
Hello?
Mac Support Specialist: Josh, Mac Support replied 7 months ago

If you are looking for free support then you will need to go into an Apple store.

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Customer reply replied 7 months ago
Thank you. I will contact Apple store. Let’s ebd conversation.
Mac Support Specialist: Josh, Mac Support replied 7 months ago

Okay, thank you.

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Customer reply replied 7 months ago
Please reimburse my $5.00. Thank you
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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