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Josh
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 23,196
23,196 Satisfied Customers
Experience: 5 years as Network Admin, 10+ years of IT support

Josh is online now

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
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I dropped my iPad and the screen has several. Cracks. It's
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I dropped my iPad and the screen has several. Cracks. It's working fine but how do,I replace the glass. … read more
MAC LCD seems to be dead. How do I get my pictures out
Justin Johnson
Justin Johnson, Owner
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MAC LCD seems to be dead JA: Have you tried a PRAM reset on your Mac (rebooting and holding down Command, Option, P, and R)? Or rebooting in Recovery Mode (holding down Command and R)? Customer: YES J… read more
Broken screen. Keep it updated. Just want to know how to get
Sudipto
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broken screen JA: When was the last time you updated the Operating System (OS) on your Apple device? Customer: keep it updated JA: Anything else you want the Mac Expert to know before I connect you? C… read more
Okay so unfortunately, the screen of my 13" macbook pro is
Johnny  Mack
Johnny Mack, Bachelor's Degree
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Okay so unfortunately, the screen of my 13" macbook pro is cracked, and it costs $700 to replace according to the apple specialist I talked to. I have access to another 13" macbook pro that broke beca… read more
my ibook g4 screen does not work the back light comes on and
David
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my ibook g4 screen does not work the back light comes on and it will work correctly on an external screen will it be the screen that is broken or the lcd inverter Thankyou for any asssistance… read more
hi i HAVE ipod 4th 4G i replace broken LCD, and i know display
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hi i HAVE ipod 4th 4G i replace broken LCD, and i know display is blank whit. i don't what happen .… read more
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Viet - Computer Tech
Viet - Computer Tech, Computer Technican
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Purchased my Ipad2 in Dec. just shattered the face in a accidental drop....Any help ??? Can the face be replaced? I don't have any kind od added warrenty other than Apple's one year HELP !! anything I… read more
CANCEL THIS QUESTION - no longer requiredHi I have a 17 inch
CompExpert
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I have a macbook pro from 5 years ago that was dropped in the
John T. F.
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I have a macbook pro from 5 years ago that was dropped in the bedroom and the screen broke from the body, plastic shattering and wires exposed. I was worried about any toxic material either in the bed… read more
My Ipad has a large black line across the bottom. I did a
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My Ipad has a large black line across the bottom. I did a system reset and it did nothing. Is it broken?… read more
I am writing from my wifes computer. I dropped my iBook and
Omar C
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I am writing from my wife's computer. I dropped my iBook and while it appears to initialize, the screen is a dark grey/blue color. I need to travel in the morning. Can you help?… read more
my imac screen is showing deterioration, like a faint water
Mr. Clark
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my imac screen is showing deterioration, like a faint water stain, covering the lower half of the screen, i bought it new in sept 2007. is there any remedy ?… read more
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OSXpert
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Have Mac 15 G4 PowerBook (FW 800) with Samsung LTN152W5-L02
Daniel
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Have Mac 15" G4 PowerBook (FW 800) with Samsung LTN152W5-L02 display panel. Only the top one-third of the screen works, the lower two-thirds are back-lit but do not display any image. I have removed c… read more
I replaced the 13 screen on my macbook, at first I had a backlight
Daniel
Daniel, Mac Genius
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I replaced the 13" screen on my macbook, at first I had a backlight but no graphics. The battery was extremely low but I still pulled it back apart to check all of my connections, charged the battery … read more
I just replaced my iPhone glass, and all went pretty well.
Brandon M.
Brandon M., System Administrator
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I just replaced my iPhone glass, and all went pretty well. However when re-inserting my LCD, I must've stressed it and now I have a few grey arcs accross my screen. I can live with that I guess, but t… read more
I have a MacBook Pro. I was an Facebook last night and didnt
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I have a MacBook Pro. I was an Facebook last night and didn't log off, just shut the computer. This morning my screen has a big black spot and lots of weird colors, all the left side. I tried shut dow… read more
My daughter has a Mac Pro laptop (white) which she accidentally
Thomas Z
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My daughter has a Mac Pro laptop (white) which she accidentally dropped and the lcd screen now has black blotches through it. We went back to the store where we purchased the computer, and they tell u… read more

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

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