Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Whenever I try to access the apple apps either to download a
Whenever I try to access the apple apps either to download a new app or update one, the message comes that I have entered the wrong password. I know I entered the password ***** have in my computer an… read more
Senthil
Senthil
Sr. IT Analyst
BE
7 satisfied customers
My apple id and password are correct but iphone 4 has gone
my apple id and password ***** correct but iphone 4 has gone to activation lock. Cannot access apple account as it goes into search mode and keeps searching. I was on a Sainsbury website last night an… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
379 satisfied customers
I am unable to log into my account, on 6/10/18, yes, but
yes, but after i reset the password ***** cannot get to the security questions … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My Apple ID account has been used to purchase an app that I
My Apple ID account has been used to purchase an app that I didn't make nor know anyone that has it. Today I got a message that said my account was trying to accessed near Seattle Washington. I'm in N… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I bought a new iPhone and I keep getting the message that my
I bought a new iPhone and I keep getting the message that my Apple ID has been disabled. I don't know my password ***** cannot access any apps, etc … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,463 satisfied customers
Got an email saying my account access has been locked. Why
Got an email saying my account access has been locked. Why and how is this rectified … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,001 satisfied customers
My Apple ID has been disabled. How do I get it enabled? I
My Apple ID has been disabled. How do I get it enabled? … read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I try to update my apps on my iPhone and I get the message
I try to update my apps on my iPhone and I get the message that my Apple ID has been disabled. I went through and reset my password ***** security questions but still get the same message. … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My ID has been disabled. I don't understand your question. I
my ID has been disabled JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: my name is***** don't understand your question JA: Have you installe… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
201 satisfied customers
When i visit the apple store i get a message that my apple
when i visit the apple store i get a message that my apple ID is disabled. when i look at my apple account is can not fine anything wrong. i cannot download any apps from the app store. can you help? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I am having trouble lately with my iPad which in turn
I am having trouble lately with my iPad which in turn affects my iPhone. Whenever I go to my iPad it keeps popping up that I need Apple ID verification but then won't let me go through the process to … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My Apple ID name has been registered and has been verified.
My Apple ID name has been registered and has been verified. However, my old I'd is still coming up and I am being told I am not being recognized as an Apple.com subscriber… read more
Tim
Tim
Bachelors in Information Technology
14 satisfied customers
Recently bought a MacBook Pro and set it up in a hurry. Now
Recently bought a MacBook Pro and set it up in a hurry. Now I cannot access my iCloud emails at a me.com. It asks for my password XXXXX I've forgotten and when I click on the 'forgot' icon I get taken… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Hi, I have just purchased an I-Pad and I am pleased with it.
Hi, I have just purchased an I-Pad and I am pleased with it. However I do have a problem in that whenever I need to use the password XXXXX set up it tells me that it is incorrect. When I ask for a pas… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
How can I recover my MobileMe password? I am so confused
How can I recover my MobileMe password? I am so confused right now! I am newly converted to iCloud. No new emails are coming in. I keep getting the message: The SMTP Server "p99-smtp.mail.me.com" reje… read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
357 satisfied customers
I have an incorrect apple id appearing when I try to update
I have an incorrect apple id appearing when I try to update apps. Can't sign out because I have never used it and it doesn't have an associated password. Can't get new password XXXXX it isn't one of m… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Whenever I try to update any apps, and Im asked for my password,
Whenever I try to update any apps, and I'm asked for my password, it tells me that my password XXXXX XXXXX I re-enter it and I get the message again and again. I then change my password, I get a messa… read more
Cris
Cris
63 satisfied customers
I am having trouble accessing all my music on itunes, at some
I am having trouble accessing all my music on itunes, at some time I have had an aol access account and I do not recall the password. I have changed my pass word for aol since this time and my current… read more
Jesse
Jesse
Apple Consultant
Some College
2,052 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x