Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Lost my apple id. A time ago. Lost my phone and need help to…

Customer Question
Lost my apple id ...

Lost my apple id

Technician's Assistant: When did you last change your password ***** Apple ID?

A long time ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Lost my phone and need help to put data back from my laptop and would like to go to chatswood store today

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 1 minute by:
12/5/2017
Mac Support Specialist: Josh, Mac Support replied 7 months ago
Josh
Josh, Mac Support
Category: Mac
Satisfied Customers: 21,964
Experience: 5 years as Network Admin, 10+ years of IT support
Verified

Hi! My name is ***** ***** I will be assisting you. Let's get started!

The Apple ID is the email address on file with Apple. Did you forget that?

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
My iMac won't let me access downloads from my iPhone, it
My iMac won't let me access downloads from my iPhone, it says, due to a network error. … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
6 satisfied customers
I have an iphone 7 plus. I cannot open it it says enter your
I cannot open it it says enter your apple ID and PASSWORD ***** the apple id … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,343 satisfied customers
This has become a serious string of errors - let me explain
This has become a serious string of errors - let me explain I purchased a I-phone from Sprint two years ago. I have asked Apple for a password (15 times). Ha, I am serious. I was always told I would g… read more
Justin Johnson
Justin Johnson
Founder
2,254 satisfied customers
My apple store will not open and I cannot downloan anything.
my apple store will not open and I cannot downloan anything … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
I lost my iPhone and I lost my Apple password. I received a
I lost my iPhone and I lost my Apple password. I received a message that it is now time to recover my password … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My iPhone 5 is missing/stolen. ATT tells me you can help
My iPhone 5 is missing/stolen. ATT tells me you can help locate. This occurred yesterday in New Braunfels, TX about 20 miles from my residence in Seguin. I'm not sure if I had backed up with iCloud bu… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
Wife and i using 1 appleid. need separate appleid's. she
wife and i using 1 appleid. need separate appleid's. she will keep current applied, i will use new applid. DON't want to lose my music, apps, etc. from iTunes when we do this. not complete sure how to… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I used the wrong password and am locked out of my iPhone 7.
I used the wrong password ***** am locked out of my iPhone 7 … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Some person scrapped from my computer without my permission
Some person scrapped from my computer without my permission all e-mails in my trash. I have a backup Mac-would the scrapping of the Trash on the I-Mac have scrapped the Backup? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,464 satisfied customers
My apple ID on my phone is disabled and I no longer have
Hi my apple ID on my phone is disabled and I no longer have messenger.. I was able to do it on my lap top, but my phone is giving me grief. everytime I put in my login and new password ***** says its … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I'm locked out of my Iphone 7. When I bought the phone
I don't recognize the Apple ID email it's trying to make me enter the password *****… read more
Jon
Jon
Bachelors Degree
710 satisfied customers
I don't know my password for the app store, Too ago to
Too long ago to remember! I got this two and a half years ago! … read more
Jon
Jon
Bachelors Degree
710 satisfied customers
2 problems. I tried changing my log on and password and now
2 problems. I tried changing my log on and password ***** now I can't log in to I Tunes or Apple TV. I also have lost my Contacts. They are nowhere to be found on the phone. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I was backing up my new 6s to the icloud and selected
I was backing up my new 6s to the icloud and selected restore button instead of new iphone. now I've lost all my new photos. … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I recently (6 weeks ago) purchased a personal iPhone 6s to
i recently (6 weeks ago) purchased a personal iPhone 6s to replace my former company issued iPhone. When moving existing data/contacts to my new phone from the old one, somehow the apple ID remained t… read more
Josh
Josh
Mac Support
21,964 satisfied customers
I need the password ***** my Apple ID: *****@******.*** Read more: htt
I need the password ***** my Apple ID: *****@******.*** I have used the two "lost password" approaches numerous times and for some reason it is not sending me instructions to change this ID or recogni… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I updated my I PHONE 4 to OS 5 and lost all my data for Angry
I updated my I PHONE 4 to OS 5 and lost all my data for Angry Birds. I can't repurchase the Eagel because I get the message " you have to purchase the app to get the Eagel???… read more
James
James
Network & System Administrator
Bachelor\u0027s Degree
9,067 satisfied customers
MY I PHONE 3GS IS FROZEN AND HAS THE USB CABLE AND I TUNES
MY I PHONE 3GS IS FROZEN AND HAS THE USB CABLE AND I TUNES PICTURED. I WAS TRYING TO SYNC W/LAPTOP AND THE USB PORT WAS NOT FAST ENOUGH I THINK. DO I HAVE TO RESTORE??? I DON'T WANT TO LOSE MY CONTACT… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x