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Mike, Mac Medic
Category: Mac
Satisfied Customers: 8567
Experience:  Over 20 years IT experience with Apple computers in publishing, marketing and design.
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I Pad Model #1432 activation required.requires Orginal pass

Customer Question

I Pad Model #1432 activation required.requires Orginal pass word and ID. Its been so long I do not remember what it was. I tried to restore thru support but it needed an update but it would not do anything
JA: What Operating System (OS) are you running on your iPad?
Customer: IOS
JA: How long has this been going on with your iPad? What have you tried so far?
Customer: it started one morning when I tried to start it. I tried all IDs and passwords that I had but to avail. I then went to Apple support and tried to restore but it wont do it
JA: Anything else you want the Mac Expert to know before I connect you?
Customer: no
Submitted: 11 months ago.
Category: Mac
Expert:  Josh replied 11 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Do you know the email address on file with Apple?

Customer: replied 11 months ago.
either one or another no
Customer: replied 11 months ago.
what .is he fixing it or going to call me?
Customer: replied 11 months ago.