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It stopped letting me send pictures to my pc. Iphone windows…

Customer Question
It stopped letting me...

It stopped letting me send pictures to my pc

Technician's Assistant: What kind of Apple device do you have? What Operating System (OS) are you running?

iphone windows 10

Technician's Assistant: How long has this been going on with your iPhone? What have you tried so far?

Couple of weeks since i did cold start on phone.

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I don't know much myself

Submitted: 7 months ago.Category: Mac
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Answered in 44 minutes by:
12/5/2017
Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago
Bryan
Bryan, Computer Support Specialist
Category: Mac
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Were you using iTunes to transfer files/photos from the iPhone to the computer earlier?

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Customer reply replied 7 months ago
no. i simply mailed the photos from my iphone to myself. Now nothing comes through
Customer reply replied 7 months ago
no i do not want you to fix it for me. just tell me what to do.
Customer reply replied 7 months ago
ok since you can't move without more money i'll go somewhere else.
Mac Support Specialist: Bryan, Computer Support Specialist replied 7 months ago

Sorry, I have already gone off for the day now. Let me open up your question to our other experts who will be able to assist further; you will be automatically notified by email when another expert picks this up.

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