Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I connected my phone to transfer pictures transferred some
I connected my phone to transfer pictures transferred some lost all the remaing off my phone now my phoned has been locked off and on for days as it has the wrong Apple ID showing up so of course when… read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
I have received a text that I can now recover my apple id. I
I have received a text that I can now recover my apple id … read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor's Degree
1,454 satisfied customers
I am in the process of recovering my email/ Apple ID... I
I am in the process of recovering my email/ Apple ID... I need to type in the verification code... … read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
I am trying to download updates, but the sign-in box has the
I am trying to download updates, but the sign-in box has the wrong Apple ID (one that a Computer store entered as I was having trouble downloading Safari months ago). I changed it successfully with an… read more
Justin Johnson
Justin Johnson
Owner
3,698 satisfied customers
Story, sorry. I have two iPad, one is an old one and until 2
i have two iPad, one is an old one and until 2 weeks ago was working well. However, it now states that it is locked and I need my Apple ID and password ***** unlock it. Oh. I cannot find the password ***** I've obviously put in a safe place. Is there any way I can get it unlocked (deactivated) other than using the original addy and password ***** was activated with. It said before announcing it was locked that it became so because someone had used the facility to find my phone, which was not true. At least I'd not done so. I could answer any security questions if that is an option. Sorry, it's an iPad. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,174 satisfied customers
I was locked out of my account for 2 weeks. I got a message
I was locked out of my account for 2 weeks. I got a message today to reset my Apple ID password. I did that, but now trying to log n, I keeps asking me for a verification code, but it's not sending it… read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,174 satisfied customers
I have forgotten my apple password and unfortunately also my
Good morning. I have forgotten my apple password ***** unfortunately also my icloud password, in the past, I have been able to update my password ***** security questions or by info being sent to my a… read more
Ariel Yuson
Ariel Yuson
Bachelor of Science in Computer Engineering
68 satisfied customers
I had to do a manufacturer's reset on my Iphone 6 and now
I had to do a manufacturer's reset on my Iphone 6 and now want to do restore my pictures and data from the cloud. It's asking me for a verification code but I didn't get one on my ipad so i'I need to … read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
823 satisfied customers
I simply forgot my password. I forgot my password. Email is,
I don't think so. I'm not smart when it comes to internet Please keep it simple. Email is accessed via safari on my ipad… read more
Karthik
Karthik
Mac Enthusiast
Bachelor of Engineering
519 satisfied customers
I have an activation lock. On my iPad. Don't remember the
I have an activation lock. On my iPad. Don't remember the password ***** over 7 years ago … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,084 satisfied customers
Forgot I'd and password Forgot I'd n password. Ipad.
Forgot I'd and password ***** I'd n password JA: What device or product does this involve? Customer: Ipad JA: What Operating System (OS) are you running on your iPad? Customer: Verizon JA: How long ha… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
454 satisfied customers
It started becous my phone isn't working. I know my Apple ID
It started becous my phone isn't working. I know my Apple ID but I don't know the password. I tried to change iapple I'd on my I pad and noe Thad's screwed up. … read more
George Sibiya
George Sibiya
PhD
355 satisfied customers
I'm locked out of apple account. I downloaded new software
I'm locked out of apple account. I downloaded new software and phone stopped working. I am unable to receive verification code because phone does not work. Have been locked out for over 1 month. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
255 satisfied customers
I can't remember password and email i had I cannot access.
I can't remember password ***** email i had I cannot access … read more
Karthik
Karthik
Mac Enthusiast
Bachelor of Engineering
519 satisfied customers
Attempting to set up my iPhone X. My iPhone 6s was stolen
Hello attempting to set up my iPhone X. My iPhone 6s was stolen while traveling and I'm just now having trouble logging into my I could account to restore my phone. They are asking for verification co… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a activation lock on my iPad and it is asking for my
I have a activation lock on my iPad and it is asking for my Apple ID and password.Can you email it to me at kmccart1957.com please. Thanks … read more
Karthik
Karthik
Mac Enthusiast
Bachelor of Engineering
519 satisfied customers
I have had my Apple iPhone for 3 years and on Jan. 24, I
I have had my Apple iPhone for 3 years and on Jan. 24, I suddenly could not activate it. Verizon told me that I would have to seek help from Apple to activate it. The message on my screen says that I … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
MyI pad apple ID is locked I cannot up date any thing My ID
myI pad apple ID is locked I cannot up date any thing My ID should be***@******.*** password ***** I am getting very discourage because you tech support is poor and hard toreach … read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x