Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I cannot unlock it. I bought this phone two months ago. But
I cannot unlock it JA: When did you last change your password ***** Apple ID? Customer: I bought this phone two months ago JA: Did you try resetting through Apple's online account reset tool? Customer… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I never leave apps running, and I always close my iPhone 6
I never leave apps running, and I always close my iPhone 6 SE (IOS-11.4.1) after every use but it makes calls, and starts other apps when it should be locked. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
I deleted safari from my iPhone and now want to put it back
I deleted safari from my iPhone and now want to put it back because links don't seem to work without it. But I can't find the app in the AppStore. How do I get it back on my iPhone?… read more
Josh
Josh
It Support Specialist
Associate Degree
7,353 satisfied customers
Don't know my passcode. IPad. Probably about nine months ago
Probably about nine months ago I tried and then just left it on my desk as I had my computer to access my mail etc. I particularly use the iPad when I travel and I am traveliing this week … read more
Nhat Nguyen
Nhat Nguyen
Davenport University Instructor
Master's Degree
173 satisfied customers
It's asking for a passcode that was never set. Help,,, I
It's asking for a passcode that was never set. Help,,, … read more
Mr.Med
Mr.Med
1,395 satisfied customers
I had to get a new phone weeks ago. I haven't used the old
I had to get a new phone weeks ago. I haven't used the old one for weeks. Now i need some saved info on my iPhone and ot tells me that I haven't backed up for 63 weeks and or locked it automatically. … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I'm locked out of my iPhone 6 and can't remember my
I'm locked out of my iPhone 6 and can't remember my passcode … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,057 satisfied customers
I am unable to unlock the screen on my new IPad after having
I am unable to unlock the screen on my new IPad after having set it up and switching it off … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I just updated my iPhone, it is the middle of the night and
I just updated my iPhone, it is the middle of the night and I entered a passcode. I do not remember the passcode. How do I change the passcode? I cannot get into my phone, I am now locked out for 1 ho… read more
Richard
Richard
Apple Software Engineer
50,178 satisfied customers
It is locked me out. My passcode is not working. This is the
It is locked me out. My passcode is not working. This is the second time this has happened. I'm disgusted. I cannot call you obviously but would love to speak with you. Candie Rainey(###) ###-#### … read more
Josh
Josh
It Support Specialist
Associate Degree
7,353 satisfied customers
I can't remember my Iphone password. Need help. The folks at
The folks at Verizon set it up about a month ago when I received a new phone … read more
Josh
Josh
It Support Specialist
Associate Degree
7,353 satisfied customers
My iphone is locked; it's asking for a passcode which I
My iphone is locked; it's asking for a passcode which I never set up; this seemed to happen overnight and I cannot unlock it … read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
When I try to import photos from my IPhone to my Mac I get
When I try to import photos from my IPhone to my Mac I get this message: "photos in the camera roll on IPhone cannot be viewed or imported because the Iphone is locked with a passcode." The IPhone is … read more
Justin Johnson
Justin Johnson
Owner
3,273 satisfied customers
I restored from backup and my wife's apps and phone details
I restored from backup and my wife's apps and phone details are now on my phone and all of my apps and data has gone. I have tried to select "erase all content and settings" from the general settings … read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
My Iphone 5C is locked up because I tried to install the
my Iphone 5C is locked up because I tried to install the update 9? and cannot remember what ever password ***** ever, now it is not able receive calls or unable to call out, I am senior citizen,and ne… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an Apple iPhone 4. Some time ago I set a passcode (4
I have an Apple iPhone 4. Some time ago I set a passcode (4 digits) for security at start up. When I leave the phone plugged into my computer at home and get a phone call that I want to answer it take… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,910 satisfied customers
I cannot remember the passcode...how can I save my contact
I cannot remember the passcode...how can I save my contact which have not yet been loaded to my computer?… read more
Jason Jones
Jason Jones
AAS Information Technology
11,443 satisfied customers
I changed the passcode in general settings, but now I do not
I changed the passcode in general settings, but now I do not remember the passcode. What do I do now.… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor's Degree
689 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x