Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA
In 2012, I purchased two iPads WI-F1 16GB BLACK-USA indicated on the receipt I have in hand. Serial Number DMRJ1NWXDJ8T is on the receipt for my wife's iPad. There is an Activation Lock on the device.… read more
N Nguyen
N Nguyen
Davenport University Instructor
Master's Degree
4 satisfied customers
I have an iPad that I haven't used for several months now I
I have an iPad that I haven't used for several months now I want to use it but I don't know the 6 number password. What can I do. Is it possible to erase everything except pictures and start? … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
I need to reset my Apple ID and password. I let my neighbor
I let my neighbor use my iPad, because I wanted to show her some christian youtube. She in turned let someone else use it without my permission and they wipe out all my info. This happen back in the Feb. time frame. … read more
Richard
Richard
Apple Software Engineer
48,432 satisfied customers
This is concerning my apple ID. I have an Ipad and
I have an Ipad and Iphone...got a pop up this morning saying someone was using my apple ID on a new Ipad... … read more
Richard
Richard
Apple Software Engineer
48,432 satisfied customers
AFTER erase reset the device have trouble to activation
AFTER erase reset the device have trouble to activation lock … read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
794 satisfied customers
Its A password reset issue..my accounts are slowly
its A password ***** issue..my accounts are slowly converting to an old Apple ID (a hotmail account from 10 years ago and I can't retrieve the password). The login ID I've used for the past 10years is… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have been trying to help a friend who is 89 years old
I have been trying to help a friend who is 89 years old unlock his iPad for over a week. He cannot remember his password, answers to his Security questions and is no longer able to access the email he… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I was just chatting with you about resetting the Apple ID
Hey, this is Ednor - I was just chatting with you about resetting the Apple ID password ********@******.***. I was on the iPad, I switched over to my Mac. Am I understanding this right, it will cost m… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have an iPad with Activation Lock and i don't have apple
I have an iPad with Activation Lock and i don't have apple id or password. … read more
Josh
Josh
It Support Specialist
Associate Degree
5,166 satisfied customers
It says I have to activate my iPad. Can not remember iCloud
It says I have to activate my iPad. Can not remember iCloud ID or password … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
My ipad says that someone has used find my iPhone to link it
my ipad says that someone has used find my iPhone to link it to their apple id. I own the ipad. no one else ever has … read more
Richard
Richard
Apple Software Engineer
48,432 satisfied customers
I do not remember My apple id password for laptop bought
I do not remember My apple id password ***** laptop bought years ago…apple id is***@******.*** I believe….Onyx techs cannot help me with issues of laptop and iPad until this is fixed- … read more
Justin Johnson
Justin Johnson
Owner
2,708 satisfied customers
I can't remember my apple ID password and I have tried to
I can't remember my apple ID password ***** I have tried to reset it multiple times with no success. Can you help me? … read more
Richard
Richard
Apple Software Engineer
48,432 satisfied customers
Can't remember apple ID password for Ipad. Probably 3 years
have tried different passwords, tried different questions, have given another email address but comes back saying it cannot verify the account belongs to me … read more
cvd4311
cvd4311
Computer Analyst
Bachelor's Degree
728 satisfied customers
We have a business that uses an IPAD with the Shopkeep
we have a business that uses an IPAD with the Shopkeep service app. We have been unable to update the app because the email/apple ID associated with the app is no longer one we can access. How do we c… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Igot this i pad from a 2ed hand store. i can.t get past the
igot this i pad from a 2ed hand store. i can.t get past the apple id and password ***** can i get it to open for me … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
Insidious an iOS update last nite and this morning the iPad
Insidious an iOS update last nite and this morning the iPad is asking for a password. I have never had a password ***** this device ever but I tried my Apple ID password ***** no avail. I literally ca… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I am the owner of an iPad that I've had 5 year. Now Iam
I am the owner of an iPad that I've had for over 5 year. Now Iam locked out of it.. I am being asked to enter the Apple ID and password ***** used to set up icloud.. problem is I don't remember them, … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x