Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Changed my apple id on main computer, but don't know how to…

Customer Question
Changed my apple id...

Changed my apple id on main computer, but don't know how to change it on iPad and iPod linked to itunes

Technician's Assistant: When did you last change your password ***** Apple ID?

About a month ago

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

How

Technician's Assistant: The Mac Technician will be able to walk you through that. Anything else you want the Mac Expert to know before I connect you?

The photo (iCloud) needs Apple ID changed too thanks

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 57 minutes by:
12/5/2017
Mac Support Specialist: Kris R, Computer Hardware Engineer replied 7 months ago
Kris R
Kris R, Computer Hardware Engineer
Category: Mac
Satisfied Customers: 4,548
Experience: IT Manager at Wood Group PSN
Verified

Hi
Sorry for the delay, we are busy and I've just got to your question.
How long has this been happening?
Thanks
Kris

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Activation lock on wife's iPad, A few months ago, No, No
Activation lock on wife's iPad JA: When did you last change your password ***** Apple ID? Customer: A few months ago JA: Did you try resetting through Apple's online account reset tool? Customer: No J… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
Why is my iPad requesting me to log into the App Store with
Why is my iPad requesting me to log into the App Store with my old Apple ID? I have verified my new Apple ID yet my iPad is keeping the old one? … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
It says I have to activate my iPad. Can not remember iCloud
It says I have to activate my iPad. Can not remember iCloud ID or password … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
My phone has photos that are not uploading to the cloud for
My phone has photos that are not uploading to the cloud for access by my i-pad and Mac computer. What setting can I change to get them to my Mac, especially. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
918 satisfied customers
I am using the iPad of my deceased step father. I want to
I am using the iPad of my deceased step father. I want to delete his accounts and name completely, how do I do this? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Et my photoes from Iphone to mac computer, mac os sierra
mac os sierra iphone 9 bluetooth is on both cord attached from phone tyo imac … read more
Jon
Jon
Bachelors Degree
698 satisfied customers
I just bought a brand new iPad but when trying to set it up
Hi :) So I just bought a brand new iPad but when trying to set it up in the store I wasn't able to ;(. I had to get rid of an old email address because it got hacked a while ago and that was the email… read more
IT Miro
IT Miro
Studying for Masters Degree in IT
Bachelor\u0027s Degree
200 satisfied customers
I shoot pictures on my iPhone. Until recently they would
I shoot pictures on my iPhone. Until recently they would automatically appear on my iMac desk top computer. My iCloud Photo Library is ON. Now they don't load and at the bottom of Photos, it says "Una… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
We went into store to get help earlier with an ipod that was
we went into store to get help earlier with an ipod that was frozen. we are not sure that anything was backed up in the cloud. we are trying to back up from itunes. we have a message for last 10 to 15… read more
RandyNetwork Tech
RandyNetwork Tech
1,754 satisfied customers
I forgot my apple id and password , i tried to reset my
i tried to reset my ipod it ask me for my apple id and password but i cant remember … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an ipad that i forgot the password to. it has never
hi daniel - i have an ipad that i forgot the password ***** it has never been backed up to itunes or connected to a mac. I want to reset the password ***** to try again. but i dont want to restore the… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Ipod touch, son can't set up icloud account. Doesn't have
Ipod touch, son can't set up icloud account. Doesn't have email. They want email to set up email for icloud. But no email, won't let create email unless has email. But needs email. Needs step by step … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I am getting the "An SSL error has occurred and a secure connecti
I am getting the "An SSL error has occurred and a secure connection to the server cannot be made." and can go no further when signing on to iCloud through my iPad. Can you help me with this?… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have an iPad and a BlackBerry. I have all of my contacts
I have an iPad and a BlackBerry. I have all of my contacts the same on both devices. I am figuring out the best way to purchase the iPhone 6. (T-Mobile) If I buy it at the Apple Store, and bring in my… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Hi. My mac wont let me change my apple ID. Ive tried signing
Hi. My mac wont let me change my apple ID. I've tried signing out and in again but it says it will delete all my contacts. I've done this on my iphone and ipad and its deleted all my contacts so I onl… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
My question is as follows......We have a imac as our home computer.
My question is as follows......We have a imac as our home computer. We have had 2 ipods running off the computer. When running Itunes we have been using the same apple ID but just syncing the ipods wi… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
6 of my photo albums from my iPad 2 have evacuated of content
6 of my photo albums from my iPad 2 have evacuated of content (ie the album name is XXXXX XXXXX but there are no photos inside.The album icon is blank.) This happened for no apparent reason. Some foru… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Hi I need your advice. I purchased an iPad2 some nine months
Hi I need your advice. I purchased an iPad2 some nine months ago and have had problems with it since. I took it overseas with me in September 2011 expecting to be able to read my emails and connect to… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x