Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My iPhone 6S has locked up and I can't access it. I'm not
Been going on for 3 days. Tried getting it unlocked at ATT and also at Best Buy Geek Squad. ATT was unable and BB said when they hooked it up, it wouldn't connect with iTunes. Said we would have to take it to an Apple Store, but the nearest one is 2 hours away, … read more
Divyansh Pagaria
Divyansh Pagaria
Bachelor's Degree
231 satisfied customers
Just bought unlocked iphone 6s, using simm card from current
just bought unlocked iphone 6s, using simm card from current iphone 5 get message "Activation Error" … read more
Justin Johnson
Justin Johnson
Mac Genius
3,733 satisfied customers
I want to purchase a new iPhone X, but I don't remember the
I want to purchase a new iPhone X, but I don't remember the password ***** my old iPhone 6s. … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,024 satisfied customers
Forgot my password and can't get to the page to reset, We
Forgot my password ***** can't get to the page to reset … read more
Jon
Jon
Bachelors Degree
880 satisfied customers
I have a whole lot of Apple ID's with different passwords
I have a whole lot of Apple ID's with different passwords and I don't know any of them so I'm lock out of my iPad can you help? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,024 satisfied customers
I can't access my iphone!!! don't know what happened. It
I can't access my iphone!!! don't know what happened. It started when texts wouldn't go through about an hour ago. I turned the phone off and now I need passwords, etc. to get into it and they are on … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Have had iPad for over 5 years. For the first time am
Have had iPad for over 5 years JA: What Operating System (OS) are you running on your iPad? Customer: for the first time am getting activation lock out JA: Anything else you want the Mac Expert to kno… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Had to restore my older ipad. Now I'm getting an activation
Had to restore my older ipad. Now I'm getting an activation error … read more
Justin Johnson
Justin Johnson
Mac Genius
3,733 satisfied customers
My I pad mini locked I need help to active. time ago Maby
My I pad mini locked I need help to active JA: When did you last change your password ***** Apple ID? Customer: Long time ago Maby last year it stopped sundlly JA: Did you try resetting through Apple'… read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
My iPhone was completely down for several hours yesterday
My iPhone was completely down for several hours yesterday because of a bad charger cord. When I finally got it back up and running all of my emails were not being sent initially and I had to try to re… read more
Josh
Josh
It Support Specialist
Associate Degree
7,361 satisfied customers
The apple id and password I use on my iPhone and IMac will
The apple id and password ***** use on my iPhone and IMac will not work on my IPad all of a sudden. I can't get pass the activation lock on the IPad using the apple id and password ***** I use on my I… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Merry Christmas! I have an iPhone and iPad with huge
Merry Christmas! I have an iPhone and iPad with huge password *****!!! Both are disabled as I can't find the passwords...my iPad says it can't connect as it has no "Value"? I have not had my iPhone ac… read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
435 satisfied customers
My boyfriend gave his old iPhone 6s to my daughter (10). He
My boyfriend gave his old iPhone 6s to my daughter (10). He has delated all from the device but then when we had put my daughter's sim card we found out the phone was unlock....he rang the provider and they had unlocked the sim today...we had put her sim card and we are not able to log in with her apple id. It says: 'that iPhone was lost and erased. … read more
Justin Johnson
Justin Johnson
Mac Genius
3,733 satisfied customers
I'm locked out of my phone. It will not accept my ID and
I'm locked out of my phone. It will not accept my ID and password. It's an Activation Lock. … read more
Jon
Jon
Bachelors Degree
880 satisfied customers
I use ipone 6s and currently upgrading software. I feel my
I feel my phone has been hacked. Because my calls, messages and whatsapp conversations are not private anymore. Is it possible to reset the whole phone? … read more
Ashik
Ashik
Master's Degree
9,470 satisfied customers
I purchased a new Apple 7 plus phone today. My old Apple 6S
I purchased a new Apple 7 plus phone today. My old Apple 6S is now my husband's phone. He is having difficulty using the phone because he is being prompted that the activation lock is on. I entered my… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
Quick question. I have an iPhone 6s and is on Activation
Hello, So quick question. I have an iPhone 6s and is on Activation Lock and I forgot my iCloud password, so i called and contacted apple and they my device is on recovery mode. I have been waiting for… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,582 satisfied customers
We have bought 2 6s plus i phones. we had 2 5c's. I forgot
Hi pearl my name is***** we have bought 2 6s plus i phones. we had 2 5c's. I forgot my password ***** id for my phone and I got locked out. I did get my contacts, but not messages and pics, my number … read more
Justin Johnson
Justin Johnson
Mac Genius
3,733 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x