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My phone is locked and I've tried all options at least three
my phone is locked and I've tried all options at least three times.it always ends with apple sending me the code to unlock my phone To My Locked Phone!!!!!!!! … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
It is disabled. I have an iphone 7. Im not sure about the
I tried to install an update. It asked me for a 6 digit code, but i had never set up a 6 digit code, only a 4 digit, but i had turned that off. I tried to remember the 4 digit code and add zeros to it, but i ended up disabling the phone. Now it will not connect to itunes, and I cant do anything with it … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My son gave me his old iphone 4. It is locked and he said I
My son gave me his old iphone 4. It is locked and he said I could request an Unlock on here with the code he gave me? … read more
Justin Johnson
Justin Johnson
Mac Genius
3,092 satisfied customers
I'm trying to erase my cell phone so I can send it to you.
I'm trying to erase my cell phone so I can send it to you. Have upgraded. I come to a point that asks for a 4 digit security code and I have no clue what it is. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
842 satisfied customers
I installed the new update to day. Now phone is locked.
I installed the new update to day. Now phone is locked. Entered 6 digit passcode now it will not unlock … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,585 satisfied customers
I just updated my iPhone, it is the middle of the night and
I just updated my iPhone, it is the middle of the night and I entered a passcode. I do not remember the passcode. How do I change the passcode? I cannot get into my phone, I am now locked out for 1 ho… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I gave my father in law my old cell phone (6)But he can't
I gave my father in law my old cell phone (6)But he can't set it up, because my password ***** ***** And I can't reset it, because I no longer use that e-mail.I really want him to have it … read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
My daughter lock her phone up and does not remember her pass
my daughter lock her phone up and does not remember her pass word or her id number.What can i do to get her phone un locked? … read more
Jon
Jon
Bachelors Degree
790 satisfied customers
I did a upgrade and tried to sign back in, but somehow i got
I did a upgrade and tried to sign back in, but somehow i got locked out. I took it to the apple store and they wipe it out and told me to put in the password ***** start the iphone again. I must have … read more
Justin Johnson
Justin Johnson
Mac Genius
3,092 satisfied customers
Last night my phone prompted me to do an upgrade, I was so
Last night my phone prompted me to do an upgrade, I was so tired and just said yes.... when the upgrade finished I was prompted to answer questions... I was asleep and remember trying to answer them b… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I downloaded the 10.3 update to my ipad and iphone. ipad is
I downloaded the 10.3 update to my ipad and iphone. ipad is fine, but phone is locked on 6 digit code. i turned 2 way verifications off on ipad and its fine. but phone keeps asking for 6 digit code.it… read more
Josh
Josh
It Support Specialist
Associate Degree
5,168 satisfied customers
I seem to have forgotten my 6 digit pass code for my iPhone
I seem to have forgotten my 6 digit pass code for my iPhone 7 … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I purchased a new iPhone 7 last week. Last night I entered a
I purchased a new iPhone 7 last week. Last night I entered a lock passcode just before I went to bed. Guess what I can't remember! … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have an I6 to activate but it is locked due to not
I have an I6 to activate but it is locked due to not remembering the pass code. … read more
Richard
Richard
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IT Manager, Consultant
3,585 satisfied customers
I am having a problem with my passcode. Prior to an update
i am having a problem with my passcode. Prior to an update two nights ago, i had a four digit passcode and after the update it became a six pass code and my code wont work. … read more
Bruce Wilner
Bruce Wilner
Master of Engineering
30 satisfied customers
I set up the finger ideniifieron my 5s a couple of days ago.
I set up the finger ideniifieron my 5s a couple of days ago. At the end of that it gave a 6 digit passcode. I know 3 of the numbers but not the rest. I had to turn my iphone offand I went to turn it b… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a new iphone7 and downloaded iOS 102 when it asked
I have a new iphone7 and downloaded iOS 102 when it asked for my password ***** put in the wrong one now phone is locked up? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I have a frozen screen on my iPhone 6. It has the basic memory
I have a frozen screen on my iPhone 6. It has the basic memory and I've had it less than two months. I was in Settings trying to get voice reading for for email but it froze the screen and I am unable… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

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4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

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worked as a Tech support Associate for Apple products

John T. F.

John T. F.

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David

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BSc H.Dip Apple Certified Professional

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Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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