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It will turn on to a blank screen but when I push the button…

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It will turn on...

It will turn on to a blank screen but when I push the button on the left it won't open any icons, just remains a blank screen. Have tried to turn it completely off bit still remains blank.

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Apple device?

Sorry, I don't remember

Submitted: 8 months ago.Category: Mac
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Answered in 22 minutes by:
12/4/2017
Mac Support Specialist: Ashik, Mac Technician replied 8 months ago
Ashik
Ashik, Mac Technician
Category: Mac
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Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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