Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I got a message on my Mac asking if I wanted to allow an
I got a message on my Mac asking if I wanted to allow an upgrade now. I checked okay. It asked for my apple ID. I added it. It asked me to enter the code sent to my cell phone, which was in the kitche… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have a MacBook Pro OS 10.9.5. How do I copy photos from my
I have a MacBook Pro OS 10.9.5. How do I copy photos from my iCloud onto my computer? … read more
Jon
Jon
Bachelors Degree
844 satisfied customers
Having trouble with photos. Photos won't open in regular
Having trouble with photos. Photos won't open in regular use. Need to shut computer off to start photos. … read more
Jon
Jon
Bachelors Degree
844 satisfied customers
I have a MacBook running on OSX 10.9.5. I would like to
I have a MacBook running on OSX 10.9.5. I would like to upgrade to the newest possible version. Updates were handled through my school. I just retired and do not have access to that server. I need to … read more
John Holland
John Holland
Bachelor's Degree
96 satisfied customers
New password. Mac mini (late 2014) macOS High Sierra.
new password JA: What's the brand and model of your computer? And the Operating System (OS)? Customer: Mac mini (late 2014) macOS High Sierra JA: How long has this been going on with your Mac? What ha… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I just lost you. I have a 21" MacBook Pro (bought late 2013)
Hi, I just lost you. I have a 21" MacBook Pro (bought late 2013) and my system software is old - it is Yosemite. I am finding some software that is no longer working, like Thunderbird, and would like … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
Just downloaded Office 365 on my Mac when loading an error
Just downloaded Office 365 on my Mac when loading an error code comes up and says you need MAC os X version 10.10.o … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I'm having trouble upgrading the operating system on my
I'm having trouble upgrading the operating system on my Power Book. … read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
Why doesn't iPhoto work on my computer anymore??? The icon
why doesn't iPhoto work on my computer anymore??? The icon is there with a big white "X" through it … read more
TD White
TD White
Mac+ Advisor
Associates
48 satisfied customers
I started to upgrade my iPhoto but got a pop up saying i
I started to upgrade my iPhoto but got a pop up saying i don't need the upgrade tool. How do i revert back to my original setting on my mac elcapitan … read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
Not able to access my iMac running macos high sierra I
Not able to access my iMac running macos high sierra I trired the cmd r to restore to factory settings tried Time Machine backup but it doesn't access the backups tried installation of macOS High Sier… read more
Justin Johnson
Justin Johnson
Owner
3,008 satisfied customers
I am trying to install the macOS High Sierra upgrade. I
I am trying to install the macOS High Sierra upgrade. I cannot successfully do so as the error message tells me "The path/system/installation/packages OSinstall appear to be missing..." mi cannot get … read more
Donna French
Donna French
Bachelor of Science
54 satisfied customers
G'day - can you explain please how I upgrade to at least OS
G'day - can you explain please how I upgrade to at least OS x 10.10.5 when Im currently running 10.8.5 (yes don't laugh). Any help would be appreciated. … read more
Kamil Anwar
Kamil Anwar
Mac Support Specialist
7,321 satisfied customers
I'm trying to update macOS High Sierra. MacOS Sierra. It
It requires a password ***** update. I've tried all my pw's and they don't work. What IS the "administrated" pw? … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
Need eye-fi installation software for iMac running high
need eye-fi installation software for iMac running high sierra … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
ON my iMac, Safari suddenly will not start up. Last night I
ON my iMac, Safari suddenly will not start up. Last night I tried to install the latest Mac OS and the progress bar would not complete moving to the right so finally I stopped and rebooted. That is pr… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
I have an IMac with 10.7.5 OS X. My iphone won't connect to
Hi. I have an IMac with 10.7.5 OS X. My iphone won't connect to Itunes when I plug it into computer......the message says "Itunes can't connect to this iphone. Could not send a message to the device."… read more
Ashik
Ashik
Master's Degree
9,365 satisfied customers
What is the latest version of Safari? looking, not recently.
I'm trying to get on my iCloud mail,and it says I need an updated version of Safari. I'm also blocked out of retrieving emails from my other devices… read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x