Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I got a new apple id and my I pad still will not open. it
I got a new apple id and my I pad still will not open. it says your id has been disabledfor security reasons it mentions it was set up as [email protected] .com … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
We have trouble with iPad activation lock. About a week ago.
we have not tried but it appears it is to do with our original password ***** we had before October 2007 … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
I have forgotten my pass word. the screen I am getting is
I have forgotten my pass word. the screen I am getting is Activation Lock. and I was told by a sprit employee that I would have to have my phone wipe back to factory settings.. or take it to apple sto… read more
Cabletech
Cabletech
Computer Networking
694 satisfied customers
I need help to activate my Apple 6 iPhone. I lost my new
I need help to activate my Apple 6 iPhone. I lost my new phone and need to use. my old one. I don't remember the old password. … read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
My iPhone 7 locked up and I had to have it totally wiped
My iPhone 7 locked up and I had to have it totally wiped out. I have forgotten my apple password ***** don't know how to get it back beings my phone isn't working. I am 81 with heart problems and desp… read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
Have had iPad for over 5 years. For the first time am
Have had iPad for over 5 years JA: What Operating System (OS) are you running on your iPad? Customer: for the first time am getting activation lock out JA: Anything else you want the Mac Expert to kno… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have had an iPad for several years now. The other day, it
I have had an iPad for several years now. The other day, it quit allowing me in. When I reentered my credentials, It was declined. I tried several times until I found this site. I get a message tellin… read more
Richard
Richard
Apple Software Engineer
50,256 satisfied customers
I was just chatting with you about resetting the Apple ID
Hey, this is Ednor - I was just chatting with you about resetting the Apple ID password ********@******.***. I was on the iPad, I switched over to my Mac. Am I understanding this right, it will cost m… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
My son gave me his old iphone 4. It is locked and he said I
My son gave me his old iphone 4. It is locked and he said I could request an Unlock on here with the code he gave me? … read more
Justin Johnson
Justin Johnson
Owner
3,289 satisfied customers
My phone has locked as I was working on the app for "Find My
My phone has locked as I was working on the app for "Find My Phone". Would like to have my phone unlocked and the app "Find my Phone" disabled … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
337 satisfied customers
Last night I turned my I phone 7 off for my grand daughters
Hi, My name is*****: What's the make/model of your device? How old is it? Customer: Hi, my name is***** last night I turned my I phone 7 off for my grand daughters concert and when I turned my phone t… read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I just got an Apple 5s on the 6 number securety code it has
I just got an Apple 5s on the 6 number securety code it has locked me out it tells me iPhone is disabled connect to iTunes I have on my old phone and I'm not sure what to do to get my new iPhone unloc… read more
Justin Johnson
Justin Johnson
Owner
3,289 satisfied customers
I'm locked out of my Iphone 7. When I bought the phone
I don't recognize the Apple ID email it's trying to make me enter the password *****… read more
Jon
Jon
Bachelors Degree
877 satisfied customers
I have to return it and need to delete everything. problem
I have to return it and need to delete everything. problem is it was dropped and now has a vertical black strip about a1/3 of screen so when I try to type letters for passwords I can't see them behind… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Was looking at some youtube videos and all of a sudden my
was looking at some youtube videos and all of a sudden my screen went to activation lock! I do not remember my password ***** this as its never done this before and I didn't write the password ***** n… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,923 satisfied customers
I have an iphone 3GS, last night it did something very strange,
I have an iphone 3GS, last night it did something very strange, after I set up an alarm a few hours later the screen lit up and the apple logo appeared and once it finished doing whatever it was doing… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I have 1st Gen iPhone that died. After a few weeks on nothing
I have 1st Gen iPhone that died. After a few weeks on nothing working... I plugged it in and it charged up! I did a DFU and now it's only allows emergency calls. I do see the device in iTunes. I can't… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I have an older iphone A1203 - and we upgraded to the latest
I have an older iphone A1203 - and we upgraded to the latest iTunes which left us with a screen blocked on 'connect to itunes or make emergency call'. I unloaded iTunes v10 and installed v 8.2.1, plug… read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x