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Can you help me with questions about ITunes? Years ago...
I use to log onto it from my IMac. The IMac died and I have a PC laptop. I don't know what my password ***** when I used my IMac. The IMac just stored everything for me. … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Employee quit and we don't have password for ipad. How do I
employee quit and we don't have password ***** ipad … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I cannot sign on to i pad. i have been on for a year and
i cannot sign on to i pad. i have been on for a year and never used password ***** initial sign up but now they are asking and i do not know. i have tractor40x written down but do not know if that is … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
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I have a iPhone 6 and a iPad. I have loaned my iPad to a
Good Morning.. I have a iPhone 6 and a iPad. I have loaned my iPad to a friend to use. I would like to stop syncing my iPhone e-mails, messages etc. with my iPad. How can I turn the capability off? … read more
TD White
TD White
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I don't have my apple ID or password. They were assigned by
I don't have my apple ID or password. They were assigned by Best Buy when I purchased the computer 5 years ago and now I can't upgrade my browser. How can I retrieve this info or get assigned new ones… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a message on my iMac saying 'ICal can't log in to
I have a message on my iMac saying 'ICal can't log in to your "iCloud" account because your password ***** be incorrect. Doesn't matter what I do the message just stays there and beeps every time I tr… read more
Richard
Richard
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I cannot get my new iPad to set up. Os 11 I think. I tried
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John T. F.
Apple Consultant
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My Apple ID password does not work. And I have four Apple
My Apple ID password ***** not work. And I have four Apple devices (iPhone, iPad, Macbook Pro, iMac) … read more
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John T. F.
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I have an imac and did not have a password on it. I have
I have an imac and did not have a password ***** it. I have just upgraded the operating system and there is no way for me to use my computer as it doesn't accept just hitting enter for the password. … read more
Justin Johnson
Justin Johnson
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I need help on the activation lock. Well the thing is I
Well the thing is I bought this iPhone online and I don't know the previous owner … read more
John T. F.
John T. F.
Apple Consultant
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I have been using Thunderbird for emails on my ipad for a
I have been using Thunderbird for emails on my ipad for a couple of years but for the last few months it won't send any out as it says my password ***** ***** and now it won't download them at all for… read more
Richard
Richard
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3,570 satisfied customers
I have been getting messages to update my password popping
I have been getting messages to update my password ***** up every few seconds on my wife's iPad, a few times a day on my iPod and it refuses to take the latest password. The trouble arises, I think fr… read more
Mike
Mike
Mac Medic
Some college
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We have a mack and would like to have it upgraded if a teck
We have a mack and would like to have it upgraded evan if a teck support expert has to come to our residence. the box has the following (net work name (ssid) home 6F62 password ***** 1176brace our ema… read more
D.Sandlin
D.Sandlin
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I upgraded my IPad this morning, now I can't open the IPad.
I upgraded my IPad this morning, now I can't open the IPad. I have reset my pass word several times and when I am asked my date of birth again which I have entered several times I get an error that it… read more
John T. F.
John T. F.
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Two Decades Field Experience
2,386 satisfied customers
iMac OS X Version 10.6.8Do 95% of my email by clicking
iMac OS X Version 10.6.8 Do 95% of my email by clicking on Chrome and then gmail....works fine....don't have to use a password ***** receive or send However, if I try to send an email out of iPhoto or… read more
Michelle
Michelle
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Same story: My 7 year old son set a password ***** forgot it.
Same story: My 7 year old son set a password ***** forgot it. I was in the middle of updating his mini iPad when I found out he had a password. During the update it asked to allow permission on the iP… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
My download speed on my iMac is 0.08Mbps - which is so slow
My download speed on my iMac is 0.08Mbps - which is so slow it is almost unusable. This seems to have occurred since I updated to XXXXX Can you advise please? Gina… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I had a problem with my IMac computer. In repairing the computer
I had a problem with my IMac computer. In repairing the computer they determined that it was needed to wipe the disk clean they installed all new software as if I had a new computer. This computer had… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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