Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

FORGOTTEN HOW TO REMOVE WATER PROOF COVER ON MY IPAD. DEVICE…

Customer Question
FORGOTTEN HOW TO REMOVE...

FORGOTTEN HOW TO REMOVE WATER PROOF COVER ON MY IPAD

Technician's Assistant: What Operating System (OS) are you running on your Apple device?

DEVICE NOT CHARGING NOT WORKING AT ALL

Technician's Assistant: Did the application come with an uninstaller, either on the installation disc or in the application's folder on your Mac?

AS I MENTION BEFORE DEVICE NOT WORKING AT ALL NOT CHARGING AND I NEED TO KNOW HOW TO REMOVE THE DEVICE WATERPROOF COVER

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I HAVE TAKEN THE DEVICE TO BE CHECKED BUT THEY DONT KNOW HOW TO REMOVE COVER I FORGOTTEN HOW

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 8 hours by:
12/4/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,224
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you tell me please the make and model of the cover you wish to remove?

thank you

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I cant open my apple ipad. I am the 2nd owner of this ipad.
hi i cant open my apple ipad JA: What Operating System (OS) are you running on your iPad? Customer: i am the 2nd owner of this ipad JA: How long has this been going on with your iPad? What have you tr… read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I am unable to sign in to apps store, I forgot my password.
I am unable to sign in to apps store, I forgot my password … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I just turned on my original ipad and it is asking me for an
Hi Mike, I just turned on my original ipad and it is asking me for an apple id and password. I checked my original box and entered what i thought was it but it is still locked.could you assist me plea… read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I have a problem with my new ipad because i dont know how to
I have a problem with my new ipad because i dont know how to open i forgot my email and password ***** you help me thanks … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
My IPad suddenly and arbitrarily went on lock down this
My IPad suddenly and arbitrarily went on lock down this afternoon. It would be just annoying if I knew my App;e ID, but I dont. … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
My Apple ID has been disabled. How do I get a new one or
My Apple ID has been disabled. How do I get a new one or enable old one? … read more
Karthik
Karthik
Senior Engineer
Bachelor of Engineering
106 satisfied customers
My iPad is telling me that my Apple ID is disabled. I'm not
My iPad is telling me that my Apple ID is disabled … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
My wife has Parkinsons and has been locked out of her I PAD.
My wife has Parkinsons and has been locked out of her I PAD. She doesn't remember any passwords etc.. I would like to get her I PAD running again so she can get back to her HAY DAY game. HELP if you c… read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I HAVE AN OLDER IPAD AND I HAVE BEEN ASKED FOR APPLE id AND
i HAVE AN OLDER IPAD AND I HAVE BEEN ASKED FOR APPLE id AND PASSWORD ***** I PUT IN THE WRONG PASSWORD ***** THAN THE REQUIRED NUMBER OF TIMES AND NOW IT WONT DO ANYTHING. … read more
Jon
Jon
Bachelors Degree
706 satisfied customers
Cant remember my ID and Password for my ipad. Have never
cant remember my ID and Password ***** my ipad JA: When did you last change your password ***** Apple ID? Customer: have never changed it JA: Did you try resetting through Apple's online account reset… read more
Jon
Jon
Bachelors Degree
706 satisfied customers
I pad wont come on. says it is not activated. I guess not
i pad wont come on. says it is not activated JA: Have you tried a force reboot on your device (pressing and holding the Home and Sleep/Wake buttons for 10 seconds)? Customer: yes JA: Anything else you… read more
Richard
Richard
Apple Software Engineer
47,224 satisfied customers
I bought a childproof iPad cover from you. I am unable to
I bought a childproof iPad cover from you. I am unable to put the iPad in it. Can u explain how to insert it so it goes in. … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
My logitech keypad iPad is only 1 year old, and this last
My logitech keypad for my iPad is only 1 year old, and this last time it needed charging, it won't hold the charge. I have tried it 3 times now, plugging it into my macBook pro, and the green light sh… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
To someone familiar with LifeProof, Zagg and Otter
To someone familiar with LifeProof, Zagg and Otter cases/covers for the iPad Air: Can an external keyboard be used with an iPad which is protected by the LifeProof Nuud 'waterproof' case? (I realize t… read more
Techie_Ben
Techie_Ben
Software Engineer
Master\u0027s Degree
1,444 satisfied customers
I want to find a sleeve or very small/thin bag/case with an
I want to find a sleeve or very small/thin bag/case with an optional carrying strap for my macbook air 13 inch. also it should have enough room to put my Macbook charger and maybe a think notepad with… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
135 satisfied customers
The 3G reception on my iPad 2 dropped almost completely away
The 3G reception on my iPad 2 dropped almost completely away about 30 days ago. I occasionally get 1 or two bars when other iPads are getting the full four or five in the same location. Most often, I … read more
Mr. Clark
Mr. Clark
Bachelor's Degree
75 satisfied customers
I am planning to donate several IPADS to a local childrens
I am planning to donate several IPADS to a local children's hospital(to distract kids for painful procedures). They will need to wipe them down btween each patient with a high alcohol wipe: "sani -clo… read more
Brad M
Brad M
Network Engineer
Bachelor's Degree
128 satisfied customers
IF I HAVE AN MAC, HOW DO I DOWNLOAD TO MP3 PLAYER (THRU I-TUNES)
IF I HAVE AN MAC, HOW DO I DOWNLOAD TO MP3 PLAYER? (THRU I-TUNES) ALSO, I WANT AN OVER EAR WATERPROOF PLAYER NOT ARMBAND ETC ... ARE YOU THE PERSON TO TALK TO?… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x