Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
IPad Air shuts off. I plug in charger. Takes a while, then
iPad Air shuts off. I plug in charger. Takes a while, then it comes back up & says 90% left. I just keep it charging all the time now BC it will keep turning off. Ridiculous. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
My iPad iOS 10 has a black screen with spinning pin wheel
my iPad iOS 10 has a black screen with spinning pin wheel and I'm unable to turn it off … read more
Josh
Josh
It Support Specialist
Associate Degree
7,352 satisfied customers
My ipad pro is blk and now, IOS 11.4.1, 1 hour, no
My ipad pro is blk and white now JA: What Operating System (OS) are you running on your iPad? Customer: IOS 11.4.1 JA: How long has this been going on with your iPad? What have you tried so far? Custo… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
1,890 satisfied customers
Ipad Air 2 was working great and the next second iy went
Ipad Air 2 was working great and the next second iy went totally blank. I yetis charging it and using the power with and nothing happens. What his the likely cause … read more
Cris
Cris
3,485 satisfied customers
My Ipad has said "Ipad down. Wait 15 mionutes" I have had
My Ipad has said "Ipad down. Wait 15 mionutes" I have had this problem for 24 hours now. 15 minutes is not working. … read more
Eric Ewing
Eric Ewing
University IT Manager
210 satisfied customers
My iPad turns off by itself everything 2 minutes or so and I
My iPad turns off by itself everything 2 minutes or so and I have to sign back in each time … read more
Cris
Cris
3,485 satisfied customers
My I pad is just turning off on its own, soon after I turn
my I pad is just turning off on its own, soon after I turn it on … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,886 satisfied customers
My iPad keeps going off and rebooting. Its an iPad looking
My iPad keeps going off and rebooting. JA: What kind of Apple device do you have? What Operating System (OS) are you running? Customer: Its an iPad looking for info JA: How long has this been going on… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Pad my apple device keeps freezing up mainly with messenger.
Pad my apple device keeps freezing up mainly with messenger … read more
Cris
Cris
3,485 satisfied customers
My i pad is about a year and 1/2 old and this morning it
My i pad is about a year and 1/2 old and this morning it worked for a while and then i couldn't turn it back on I paid for 2 years of tech support … read more
Randy IT Tech
Randy IT Tech
3,530 satisfied customers
Cannot slide to unlock or turn off my I Pad. IOS. Nothing
Cannot slide to unlock or turn off my I Pad JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng? Customer: IOS JA: Have you installed any updates recently… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,906 satisfied customers
My IPAD 2 will not come out of DFU MODE... I followed steps
My IPAD 2 will not come out of DFU MODE... I followed steps with holding the power and home together until the apple logo appears. Releasing home button brings me back to the DFU picture.. What to do?… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I have a T-Mobile sim card for internet access in my i-pad.
I have a T-Mobile sim card for internet access in my i-pad. I have been on a cruise and when I tried to use my i-pad from the cruise ship there have been two messages displayed one headed 'T-Mobile UK… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
My Ipad keeps shutting down, what can I do. I have turned
My Ipad keeps shutting down, what can I do. I have turned off all my icons and rebooted by pressing both the home and the main buttons. Help please… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
I was sending an e-mail with attachments to someone, haeing
I was sending an e-mail with attachments to someone, haeing received it earlier todqy. Because the process took a very long time ( It kept reading "loading" ,preventing me from sending it ) I tried to… read more
Cris
Cris
3,485 satisfied customers
cannot get ipad to turn on. already fully charged and connected
cannot get ipad to turn on. already fully charged and connected to computer USB port, but it only shows itunes connector and then shuts down again?… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
In process of enjoying my I-Pad when suddenly it shut off.
In process of enjoying my I-Pad when suddenly it shut off. Pushing the on/ off buttons had no effect. Before it had shut down, the battery registered 98%. Just in case I plugged it into the charger an… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Tried to send video email with a message just before I pushed
Tried to send video email with a message just before I pushed send it froze and since then cannot use mail at all and the whole pad pad has the wobbles until I switch it on and off but still mail dosn… read more
Ashik
Ashik
Master's Degree
9,460 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

3,052 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x