Mac

Ask Mac Questions and Get Answers from Experts ASAP

Connect one-on-one with {0} who will answer your question

Related Mac Questions
I purchased my mother an iPad Air several years ago and she
Hi James, I purchased my mother an iPad Air several years ago and she was using my Apple ID and account for her iPad. She passed away in December and I would like to access her pics etc but do not kno… read more
David
David
Mac Support Specialist
3,714 satisfied customers
New Ipad air disabled because I am unable to get four digit
New Ipad air disabled because I am unable to get four digit passcode from old ipad to work on new, which requires six digits … read more
ITChris
ITChris
Information Systems
4 year BS (Computer Science)
2,434 satisfied customers
I'm so happy you had a good experience with Rei Guimmayen!
I'm so happy you had a good experience with Rei Guimmayen! Do you have any more questions about your Apple device or need help with other products? It's included! How can we back up my wife's iPad in … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
5,558 satisfied customers
As described. My wife is locked out of her Ipad. Can't use
As described. My wife is locked out of her Ipad. Can't use thumb or finger print because she restarted her Ipad. Asking for her passcode which she can't remember. Tried a few but now everytime she tri… read more
Brian A
Brian A
Associate of Applied Science, Sound Technology
1,433 satisfied customers
My neighbor gave me an old ipad that she no longer uses. She
My neighbor gave me an old ipad that she no longer uses. She deleted all of her tuff and I tried inputting my info but when I try to log in it asks me for my apple pass code and I input whatnIm though… read more
David
David
Mac Support Specialist
3,714 satisfied customers
Trying to unlock a forgotten passcode for an iPhone 7 plus.
trying to unlock a forgotten passcode for an iPhone 7 plus … read more
Josh
Josh
10,523 satisfied customers
Wife and I went to the Verizon store yesterday and picked up
Hello again David. Wife and I went to the Verizon store yesterday and picked up an iPhone 8 and an iPad, both for her. The Rep. we worked with advised us not to relaod the new iPad with the old iPad s… read more
David
David
Mac Support Specialist
3,714 satisfied customers
I locked myself out but i want to do a factory reset and
I locked myself out but i want to do a factory reset and connect with you online to fix this problem please … read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
37 satisfied customers
I just bought my a ipad we put her finger print in it but
I just bought my a ipad we put her finger print in it but now it is locked and we can't get it unlocked it says it doesn't recondnize her finger print and it ask for a pass code I tried putting in pas… read more
projectx2501-PHD-DBA
projectx2501-PHD-DBA
Chief Informations Officer
Doctoral Degree
876 satisfied customers
My daughters friend locked her phone up and can't remember
My daughters friend locked her phone up and can't remember her password ***** her I phone how can we unlock her phone … read more
ITCris
ITCris
4,764 satisfied customers
My wife bought a new I pad and I thought I would set it up
My wife bought a new I pad and I thought I would set it up for her. I am not inclined to do much computer stuff. When I got to a question of an account password ***** was not around so I just backed o… read more
Fran
Fran
IT Consultant
Associate Degree
220 satisfied customers
I have a new IPAD. When setting it up I believe I had a
I have a new IPAD. When setting it up I believe I had a choice of using my thumb print or a code to access it. I chose the thumb print. I tried to download and app for Squareup. The screen froze and t… read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
Brand new iPad. It wants a six digit passcode to set it up,
brand new iPad. It wants a six digit passcode to set it up, but I do not know the passcode...I didn't choose it (or my grandson was pushing buttons). Anyway, I have NO ANYTHING on this device, and I w… read more
JohnMac
JohnMac
Self-employed Business Owner
Three Decades Field Experience
3,723 satisfied customers
I bought an Ipad Pro for my wife for Christmas, we are
I bought an Ipad Pro for my wife for Christmas, we are currently locked out, as we set up the device, it asked for a passcode or thumb print, she chose the thumb print option, after she completed the … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,585 satisfied customers
I updated my Iphone5 today in order to get an app. Now I
I updated my Iphone5 today in order to get an app. Now I have no access to the phone and the prompts are asking for passwords and authentification codes that I do not want(icloud). The phone is using … read more
Jon
Jon
Bachelors Degree
1,181 satisfied customers
My wife clicked on an update prompt on her iPad and now we
Michelle, My wife clicked on an update prompt on her iPad and now we can't get it turned on to the main screen. I've turned it off by holding down the on off button simultaneously with the home button… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
I am trying to help my mother after an update to get back on
I am trying to help my mother after an update to get back on her IPAD. It's asking for her password ***** she doesn't remember. She's 80 and doesn't remember. It's asking for pass ode before restartin… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
26,745 satisfied customers
My nephews wife took the iPad I bought him and put a pass code
My nephews wife took the iPad I bought him and put a pass code on it and can't remember it or says she can't. They are separated. We think she put some things on there she does not want him to see. Sh… read more
Mac Tech
Mac Tech
IT Consultant
Bachelor's Degree
1,100 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,574 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

David

David

Mac Support Specialist

3,714 satisfied customers

BSc H.Dip Apple Certified Professional

Vinod Menon

Vinod Menon

Support Specialist

2,585 satisfied customers

worked as a Tech support Associate for Apple products

iteachmac

iteachmac

The Duke!

861 satisfied customers

Mac help ,music midi expert, logic pro recording ,electrical installation ,ilife & all mac computing

Kamil Anwar

Kamil Anwar

Mac Support Specialist

776 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

robgranholm

robgranholm

Mac Genius

689 satisfied customers

2 Years at Apple, Current IT Administrator and Small Business Owner. Loves to help.

Miro

Miro

Mac Support Specialist

229 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x