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I need help from an ios/itunes expert. The issue is - my
I need help from an ios/itunes expert. The issue is - my phone and itunes setup is not connecting properly so I'm not able to do a proper restore. The message is: itunes could not restore because an e… read more
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John Holland
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Ashik
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same problem I am reading about where the iPhone suddenly locked me out and will not accept a code- won't even respond to my entering the numbers. No idea what happened- have not changed any settings … read more
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my iphone s4 is stuck in recovery mode i cannot restore i cannot loose data please help!!!!… read more
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John T. F.
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Hi, I have an iPhone 3GS that I accidently dropped into water.
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my new iPhone 4 arrived with a sim card loaded. However in
my new iPhone 4 arrived with a sim card loaded. However in connecting to ITunes to activate phone and sync my other phone's apps, etc., I get a message "No SIM card installed"...yet clearly I verified… read more
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I connected my iPhone to my iTunes 9 and it prompted me to
I connected my iPhone to my iTunes 9 and it prompted me to update, I clicked donwload and install, however after about 45 minuntes downloading an error message came up saying that the download had fai… read more
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

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BSc H.Dip Apple Certified Professional

Claws224

Claws224

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IEEE, Microsoft

Mac Tech

Mac Tech

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7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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