Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Have been attempting to transfer photos from an iPad ti a…

Customer Question
Good afternoon. Have been...

Good afternoon. Have been attempting to transfer photos from an iPad ti a macbook. The net result is that only 53 out of thousands of images made it- and now the photo library in the iPad is showing only a fraction of the pictures, and there's nothing in the recently deleted folder

Technician's Assistant: Are you working with a phone, tablet, or computer?

Today, all three. First I synced my iPhone with the laptop for the first time in awhile. Then switched to the iPad.

Technician's Assistant: How long ago was your photos deleted?

Within the hour

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

Not that I can think of!

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 17 hours by:
12/4/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,063
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Can you click on my link below

www.icloud.com

Sign into your Apple account there, click on Photos and tell me if you see the photos there please.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
I have photos in iPhotos and Photos. I have just deleted
I have photos in iPhotos and Photos. I have just deleted many duplicates and would like to move my iPhone Library to Photos. … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
For "Viet - Computer Tech", I have an iPhone 5 that I use a
For "Viet - Computer Tech", I have an iPhone 5 that I use a lot to take photos. In Albums, in addition to the Camera Roll Album, I have two other Albums that are independent from the Camera Roll and n… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
789 satisfied customers
I have an Ipad air 2 with lots of memory and an iphone 5
For Ashik: I have an Ipad air 2 with lots of memory and an iphone 5 with much less memory. When I take pictures with the ipad, they are also somehow appearing on the iphone 5 and thus filling its memo… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
I have two phones. My first phones pictures did not transfer
I have two phones. My first phones pictures did not transfer to my new phone and for some reason they are not in iCloud but my new phone's pictures are in iCloud. I'm trying to get the first phones pi… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
When I did an upgrade on my MAC, all of the photos and
when I did an upgrade for iPhoto on my MAC, all of the photos and albums disappeared. The Apple store helped retrieve almost all of my 14000 photos but my 67 photo albums were still no longer there. T… read more
Richard
Richard
Apple Software Engineer
47,063 satisfied customers
My wife deleted all the photos in Pictures on her MacBook.
My wife deleted all the photos in Pictures on her MacBook. To her surprise all of the photos disappeared from iPhoto as well. I am trying to restore her photos from Time Machine, but I cannot find her… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
Question for Ashik: Thanks for iPhone help. Lets move on
Question for Ashik: Thanks for iPhone help. Let's move on to iPad, OK? I have hundreds of photos in there from my laptop. But most are there in triplicate. I need to delete the repeated ones. However,… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Ok,,, Id like to have another attempt at Organising my Photos,,,I
Ok,,, Id like to have another attempt at Organising my Photos,,, I use Windows 7 I have about 1500 photos (not huge) I have a iPad and iphone Is it possible to have things sync in such a way that ever… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Im trying to transfer pictures from my Windows desktop computer
I'm trying to transfer pictures from my Windows desktop computer into iTunes. The transfer seems to go all right, but there is no "Pictures" option in the iTunes Library to view the pictures. I'm atte… read more
Mike
Mike
Mac Medic
8,567 satisfied customers
I would like to backup my iPad photo Library with about 20.000
I would like to backup my iPad photo Library with about 20.000 photos to my Mac to iPhoto by keeping the Faces, the Events, the Places etc... I have tried the "iMacsoft iPad to Mac converter" and inde… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
i have a MacBook Air with 120G disc, a small storage. In order
i have a MacBook Air with 120G disc, a small storage. In order to optimize the usage, I have iPhoto library being kept in external disk. Now I have my external disc completely damage. I have all the p… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
When i sync my iPad 1st Gen, not all photos will sync. I receive
When i sync my iPad 1st Gen, not all photos will sync. I receive an error message saying "Some of the photos including the photo "IMG 0088.jpg" were not copied to the iPad because they cannot be displ… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
I want to delete the three pics in my photo library. I know
I want to delete the three pics in my photo library. I know how to delete the ones in my camera roll.… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My computer (microsoft windows 7) will not sync photos to my
My computer (microsoft windows 7) will not sync photos to my ipad/iphone/ipod. Only the last photo in any photo directory will sync even though the folder box is checked. Thanks David current error me… read more
MacTechTrainer
MacTechTrainer
Associate Degree
1,554 satisfied customers
During synch. I made a mistake and 5,000 pictures were transfered
During synch. I made a mistake and 5,000 pictures were transfered to my IPAD. Since my IPAD only has 14 GB, cap. the 5,000 pic = the Beatles Box set are usin all my IPADS cap. How can I transfer the 5… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
I lost all my photos on my macbook that was in iphoto. I still
I lost all my photos on my macbook that was in iphoto. I still have all the photos on my iphone because I did sync the mac and iphone before i lost the pics on my macbook. How can I now get the old pi… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
i have an iphone 3g with 697 photos on the camera roll and
i have an iphone 3g with 697 photos on the camera roll and 560 in the "library". I deleted the camera roll when transferring the photos using Iphoto but HOW do I get rid of the "library"?… read more
Bob Cook
Bob Cook
High School or GED
494 satisfied customers
I lost all of my photos on my macbook, a long story... I did
I lost all of my photos on my macbook, a long story... I did make some slideshows and burned them onto disks, and also transferred some to my iphone. Is there a way to put the photos back in iphoto fr… read more
Justin
Justin
High School or GED
8 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x