Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Forgot Apple ID password. How do I reset? Don't remember…

Customer Question
Forgot Apple ID password...

Forgot Apple ID password. How do I reset?

Technician's Assistant: When did you last change your password ***** Apple ID?

Don't remember

Technician's Assistant: Did you try resetting through Apple's online account reset tool?

Yes

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Answered in 5 hours by:
12/3/2017
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
Experience: Engineer at Aparna Indresh
Verified

Hello. My name is***** to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily.

Ask Your Own Mac Question
Mac Support Specialist: Aparna Indresh, Mac Enthusiast replied 7 months ago

It sounds like you forgot your Apple ID password ***** wants to reset it in this case:

Please follow these steps and it will help you in resetting the password

1. You should be able to reset your password ***** the site: click on this link http://iforgot.apple.com/

2. Enter your Apple ID and click Continue.

3. Select Email authentication followed by Next.

4. Check your email and there should be a message from Apple with instructions on how to reset your password.

5. If you can’t use your email address, another option you have available is to reset your password ***** answering the security questions you created when you setup your account.

6. Enter your Apple ID and click Continue.

-Select Answer security questions and click Continue.

-Set the birthday you used for the account and clicking Continue.

- Answer the security questions you picked when you set the account up.

7. If you answer these successfully, you should be able to reset your password ***** access your Apple ID again.

Please let me know if it works for you if it does not we will try alternate solution.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Aparna Indresh Your Own Question
Aparna Indresh
Aparna Indresh
Aparna Indresh, Mac Enthusiast
Category: Mac
Satisfied Customers: 529
529 Satisfied Customers
Experience: Engineer at Aparna Indresh

Aparna Indresh is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
Nothing. i lost my password and need to reset. Can you help.
Nothing. i lost my password ***** need to reset. Can you help … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I can't remember my Apple ID or password. I don't remember,
I can't remember my Apple ID or password JA: When did you last change your password ***** Apple ID? Customer: I don't remember, maybe two or three months ago. JA: Did you try resetting through Apple's… read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
373 satisfied customers
I can not remember my password on mIpad. Two yrs ago. No ..I
Yes I just Bought a New mini Computer And forgot One of my answer on a security question… read more
Samuel NetEngineer
Samuel NetEngineer
Associate\u0027s Degree
700 satisfied customers
My iPad shut down on its own. When I turned it back on it
My iPad shut down on its own. When I turned it back on it was in Activation Lock. I cannot remember my ID or my Password ***** the iPad. … read more
Micky
Micky
Lead Systems Administrator
High School or GED
90 satisfied customers
I am trying to reset my password I forgot and I tried last
I am trying to reset my password ***** forgot and I tried last nite on this computer but just could not do it. Please help Sandra … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
I have a client that is bedbound and she forgot her password
I have a client that is bedbound and she forgot her password ***** her tablet what what I have to do to get her back up rolling … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,323 satisfied customers
Forgot Apple ID password. Don't remember. How do you do that
Forgot Apple ID password JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: How do you d… read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
I forgot my password for my tablet that I used when I anicia
I forgot my password ***** my tablet that I used when I anicia Li set up my tablet … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
I need to reset my apple password. Apparantly I don't
I need to reset my apple password. Apparantly I don't remember it correctly … read more
David L.
David L.
Bachelor\u0027s Degree
6 satisfied customers
Forgot my Apple ID password. Don't remember. Ham at the
forgot my Apple ID password JA: When did you last change your password ***** Apple ID? Customer: don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: yes, ham … read more
Mr.Med
Mr.Med
1,186 satisfied customers
APple I phone locked out and daughter cannot remember I
APple I phone locked out and young daughter cannot remember I Cloud address. her Apple ID is***@******.*** … read more
Aparna Indresh
Aparna Indresh
Mac Enthusiast
529 satisfied customers
I forgot my password on Google account. Please let me know
I forgot my password ***** Google account. Please let me know and help … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
Need to reset my password. I forgot. But one question
Yes, but one question involved a charge card that I no longer have, bank changed it to a better one … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Forgot my password. Don't remember. I have to my password to
forgot my password JA: When did you last change your password ***** Apple ID? Customer: Don't remember JA: Did you try resetting through Apple's online account reset tool? Customer: yes I have to my p… read more
Jon
Jon
Bachelors Degree
700 satisfied customers
I cannot find my apple ID or my password..help please. I
I cannot find my apple ID or my password..help please … read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am locked out of my Iphone, IPhone 7 3 months old, 1 hr. I
I tried the pass word and Id that I thought It was and it keep saying im wrong.… read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I forgot my apple ID and password how do I retrive them. I
I forgot my apple ID and password ***** do I retrive them … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
My daughter Brighton forgot her apple ID and password to her
My daughter Brighton forgot her apple ID and password ***** her phone. What do we do to get back into?… read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x