Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
I purchased an iphone 6s in May. it does not keep a charge.
I purchased an iphone 6s in May. it does not keep a charge. the battery will drain even if the phone has not been used since the last charge. I don't have any extra apps on it at all. Is it a known ba… read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
I need a new battery for my iPhone 6. Where can I go to
I need a new battery for my iPhone 6. Where can I go to purchase one? … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have an iPhone 6 and its not holding the battery charge.
I have an iPhone 6 and its not holding the battery charge. Should I just purchase a new battery? … read more
Ashik
Ashik
Master's Degree
5,101 satisfied customers
Battery on iphone not charging. I think is it 6 or 7. I am
I am nervous being 73 years old - trying not to get anxious. I t was work when I was ready for bed about- 9:30 so I plugged it in to charge for the night and all of a sudden it went dark with the very low battery sign. … read more
Michael
Michael
CEO
Master's Degree
209 satisfied customers
My iPhone has simply died. the battery has been recharged
My iPhone has simply died. the battery has been recharged and is showing at 100%. However I can neither accept nor send calls or text messages. Emails,similarly do not come through. The screen shows t… read more
Micky
Micky
Lead Systems Administrator
High School or GED
109 satisfied customers
It has a yellow light rather than while charging. It has low
It has a yellow light rather than green while charging. It has low charging. How do I get it back to a green charging light? … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
IPhone 6 need a battery do i need an appointment at a local
iPhone 6 need a battery do i need an appointment at a local store? And, when the battery is changed, do i loose all information on the phone … read more
AnswersByEric
AnswersByEric
Software Developer
Associate Degree
42 satisfied customers
My iPhone 6s doesn't. Hold a charge, Not sure what u r
Several months. Just keep having to charge it . What about Apple selling new batteries for $24.00 … read more
Jon
Jon
Bachelors Degree
789 satisfied customers
How do I open my iphone 7, 1 year old Iphone 7, it is not
it is not charging. I used it all day today and the battery was low, so i plugged it in and now it won't charge … read more
Samuel NetEngineer
Samuel NetEngineer
Associate's Degree
800 satisfied customers
I have an iphone 5s and it wouldn't turn on. I plugged it
I have an iphone 5s and it wouldn't turn on. I plugged it into a power outlet and now the apple symbol flashes on and off every 5 seconds. What should I do? … read more
James Dwyer
James Dwyer
Senior Technical Advisor/Owner
Associate Degree
99 satisfied customers
My iphone will not turn on. I think it is a 6. My TV is not
My TV is not the problem. My Apple iphone will not turn on. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Yesterday my iPhone 6 had a low battery so I plugged it into
Yesterday my iPhone 6 had a low battery so I plugged it into an USB port of another computer not belonging to me. I charged my phone to about 90% and then unplugged it. Will a notice show up on that c… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
1,004 satisfied customers
Won't staycharged, iphone 5s, not that i know of, don't know
don't know where to start. I am Canadian visiting in Palm Springs for two more weeks. I have a package that allows me unlimited call in US and Canada buttwo days ago I couldn't phone out or receive calls and texs failed to send. I think it is all about my battery … read more
David
David
Mac Support Specialist
Bachelor's Degree
1,641 satisfied customers
My wife's iPhone5 had a full charge when she went to bed last
My wife's iPhone5 had a full charge when she went to bed last night. This morning it was completely dead. It won't charge or turn on. I have tried holding down the home and hold buttons to reboot but … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
Hi, my daughter dropped my wife's iphone 4 on the floor in the supermarket and now it
Hi, my daughter dropped my wife's iphone 4 on the floor in the supermarket and now it won't charge. It ran out of battery overnight and now will not turn on (just shows the low battery symbol). It occ… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
my iphone was dropped on the floor so now it works only when
my iphone was dropped on the floor so now it works only when plugged in. just got it replaced last week because it disappeared at the grocery store mysteriously. could it be that the battery connectio… read more
TechFortunate
TechFortunate
Technology Support Specialist
1 satisfied customers
would like to refuse this service; will go to genius bar.
sirs; I have an iphone early edition- and don't wish to purchase one until later in the year/ s! I am having a difficulty that has never happened before. I am unable to recharge my cell phone/ or I ca… read more
SalemMac
SalemMac
44 satisfied customers
My battery is being sucked down at an alarming rate - within
My battery is being sucked down at an alarming rate - within 4 hours even if not in use. My Usage and Standby hours are nearly the same. I got a new phone from the Apple store last week. What can be c… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x