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My iphone5 went blank this last fri and I have not been able…

Customer Question
My iphone5 went blank...

My iphone5 went blank this last fri and I have not been able to restore or update it through itunes on my macbook air.

Technician's Assistant: When did you last update iTunes?

Just this AM but I have not tried to update or restore my iphone since

Submitted: 8 months ago.Category: Mac
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Answered in 1 minute by:
12/3/2017
Mac Support Specialist: Ashik, Mac Technician replied 8 months ago
Ashik
Ashik, Mac Technician
Category: Mac
Satisfied Customers: 12,447
Experience: Bachelor of Computer Application (BCA), 9+ Years of Experience in troubleshooting Macs, iPhone, iPad, iPod etc
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Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.

Have you tried resetting the phone ?

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