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My apple mini ipad shut down I a unable to open it open it
my apple mini ipad shut down I a unable to open it open it up the screen shows the apple icon it will not reboot I tried holding the start button and home button at the same time nothing happens just … read more
John Castle
John Castle
BSC in Computing Network Management and Design
1,005 satisfied customers
My imac loads half way the shuts down, what can I do?
My imac loads half way the shuts down, what can I do? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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I was working on a document in mircrosoft word and did not
I was working on a document in mircrosoft word and did not save the work done yesterday . The Mac laptop shut down when I closed the cover and when i reentered it the work in the file was missing. Can… read more
Cabletech
Cabletech
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My new 2017 iMac will not power on. Power is hot and have
My new 2017 iMac will not power on. Power is hot and have tried alternate cord … read more
Mike
Mike
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Some college
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My computer keeps shutting off, I apologize, I am not very
I apologize, I am not very computer savvy. It is Mac osx is that what you need? … read more
technicalcat
technicalcat
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I cannot open email by clicking on icon. Telstra bigpond.
i have been having a problem with the computer shutting itself down and i get the message saying it has closed down due to a problem etc… read more
Kris R
Kris R
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Computing
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My Mac keeps shutting off then comes back on....happens
My Mac keeps shutting off then comes back on....happens for no reason...plugged in...not plugged in...looking at email...looking at anything! Right in the middle of things! At least once an hour...min… read more
Mike
Mike
Mac Medic
Some college
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Every morning when I come out to my computer I find out that Safari ha
Every morning when I come out to my computer I find out that Safari has shut down. What can I do to prevent that from happening? Also, is there a reliable place from where I can download Mavericks? It… read more
Mike
Mike
Mac Medic
Some college
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hi my MacBook pro when I start it up now wont go past the first
hi my MacBook pro when I start it up now wont go past the first window with the apple and the spinning little wheel. all I did was shut it down then restarted it, is there a way to force a start like … read more
Kamil Anwar
Kamil Anwar
IT Consultant / Systems Engineer
Bachelor's Degree
3,206 satisfied customers
I updated ipad 2 to 5.1 software. It seemed to go fine. After
I updated ipad 2 to 5.1 software. It seemed to go fine. After sitting a while, when I picked it up and started it out of sleep mode, I received an error message that the iPhone wasn't able to update c… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
933 satisfied customers
I need someone to get the sound working in Windows XP running
I need someone to get the sound working in Windows XP running on vmware fusion 4.0. I am working on a MacBook Pro with Lion… read more
Danh
Danh
Bachelor's Degree
927 satisfied customers
I have a MacBook Pro. Starting yesterday afternoon, after only
I have a MacBook Pro. Starting yesterday afternoon, after only a few minutes, I seem to lose control of my cursor--it is slow to move and jerks around by itself as well. If I close the top, wait a few… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
Hi, my MacBook Pro seems not responding. Yesterday I turned
Hi, my MacBook Pro seems not responding. Yesterday I turned it off by the power button (I didn't do a shut down) and now once I turn it on...i see a folder icon with "?" on it flashing all the time. S… read more
Robert O
Robert O
IT Director
Bachelor's Degree
192 satisfied customers
Purchased new IPAD about two months ago. Attempted to open
Purchased new IPAD about two months ago. Attempted to open screen to no avail. Had shut down the power last evening and unable to start up this AM. Tried to reboot holding bothe the Sleep/wake button … read more
R.A. McConnell
R.A. McConnell
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Associate Degree
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Well before I break down and cry, I just wondered whether there
Well before I break down and cry, I just wondered whether there was anything to do to save my Intel IMac. When it is working I adore it but it just keeps on crashing every few minutes or sometimes it … read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
I just moved to CO from PA less than a week ago, got my Mac
I just moved to CO from PA less than a week ago, got my Mac hooked up and functioning yesterday. Today it had turned itself off twice already. That has never happened before. What is going on? system:… read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
Why wont my Mac let me put in a dvd I dont think there is
Why won't my Mac let me put in a dvd? I don't think there is one in there already. When I push eject, nothing comes out. When I put a dvd or cd in, it goes in then spits it back out right away.… read more
Travis
Travis
Director of Design
Bachelor's Degree
757 satisfied customers
My G5 is not starting up still, I have been looking for the
My G5 is not starting up still, I have been looking for the origainal email and it just was deleted because of all my incoming mail so i need help really bad i feel like i wasted my money on that last… read more
Brandon M.
Brandon M.
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Vocational, Technical or Trade Scho
3,569 satisfied customers
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Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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