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My emails coming from fatcow through my Apple mail don’t…

Customer Question
My emails coming from...

My emails coming from fatcow through my Apple mail don’t come through on my cell phone, only my desk top

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Fatcow hosts my website, then they go through my gmail account

Technician's Assistant: How do you usually access Gmail? On a phone or tablet, or through a web browser?

On Apple mail

Technician's Assistant: What troubleshooting have you tried?

On all devices: Mac mini Mac book pro, cell iPad pro

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I’ve called fatcow and that’s it They couldn’t hrlp

Submitted: 7 months ago.Category: Mac
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Answered in 2 minutes by:
12/2/2017
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago
Kamil Anwar
Kamil Anwar, Mac Support Specialist
Category: Mac
Satisfied Customers: 6,963
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

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Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago

So emails sent from your hosting provider (fatcow) aren't coming to a third party email address?

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Customer reply replied 7 months ago
but only on my cell phone
Customer reply replied 7 months ago
Ok let me know what you need
Customer reply replied 7 months ago
I don’t understand, I just paid
Customer reply replied 7 months ago
Is this a scam?
Customer reply replied 7 months ago
Please go ahead and refund both payments of $35 and $39
Mac Support Specialist: Kamil Anwar, Mac Support Specialist replied 7 months ago

Sorry, i thought you left.

I am here. Do you want to continue?

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