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My iPad has pale blue lines that cross and click, when i am…

Customer Question
My iPad has pale...

My iPad has pale blue lines that cross and click, when i am on face book Iit isn't letting me comment, when I open or close cover it no longer opens and closes, sometimes screen freezes and I have to let charge drain to turn on again. i think i am still under warranty but not sure

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Mac or device?

I am not sure what you mean other than the updates offered such as ti the 11 and such which I always do. Most have been going on through many of those updates

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I am disabled and have put off going to apple store as it is a long painful walk

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 7 months ago
How do you get into iPad to check
Customer reply replied 7 months ago
Security safe for you to plug into my ipad
Answered in 6 hours by:
12/3/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,470
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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