Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
My boss gave me an iPad that had already been set up with
My boss gave me an iPad that had already been set up with ids and passwords. However no one can remember any of this information. I want to reset it to factory settings and start all over. What can I … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I bought my iPad from my former employer in early November,
Hi Pearl. I bought my iPad from my former employer in early November, 2017 when I left my position (my iPad was a work-related device until then). I recently attempted to access my iTunes library and … read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
It won't start, get apple logo. I have bought new ipad but
it won't start, get apple logo. I have bought new ipad but do not want to give old one away without wiping it clean … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My Ipad I cant remember my password, I cant remember that, I
I cant remember that, I have been in hospital for my M.S. my husband tried to wipe every thing clean to start it again now we cant get back in, h thinks he might have to buy a new one … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,517 satisfied customers
I have been advised by Chase bank to run a virus scan on 2
I have been advised by Chase bank to run a virus scan on 2 iPhones and my iPad. How? … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Locked out of ipad, software update, never set password
locked out of ipad, software update, never set password ***** … read more
Justin Johnson
Justin Johnson
Owner
2,951 satisfied customers
I was updating IOS on Mini iPad and it locked up at the end.
I was updating IOS on Mini iPad and it locked up at the end. I have tried 3 times to reboot and it keeps going back to update now and freezes. How do I get to main screen? … read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
Have an ipad 2. I have 2 messages of No sender No subject
Have an ipad 2. I have 2 messages of No sender No subject mail messages. Have tried several supposed "cures" none of which work. Any suggestions? I tried disable then re-enable Mail, force quit mail,T… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My relatively new iPAd Pro has a beeping sound ongoing as
My relatively new iPAd Pro has a beeping sound ongoing as well as … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I am selling my iPad 4th gen. I was told all I had to do was
I am selling my iPad 4th gen. I was told all I had to do was hit factory reset. Now it won't accept my ID. I sent a forgot ID request to IPad. I go to the site according to their email (because I am l… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
I have a tablet, a 4 y/o 13" iPad and 2 locked iPhones
I have a tablet, a 4 y/o 13" iPad and 2 locked iPhones that I don't know what to do with. Any suggestions?… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,680 satisfied customers
I have an IPad Model A1458 FCC ID BCGA 1458 Serial
I have an IPad Model A1458 FCC ID BCGA 1458 Serial DMPJD5WLF182 I have picked up a virus: Blocking Does Apple help clean this out of my IPad? Is it better if I call? There is nothing of real value on … read more
Johnny  Mack
Johnny Mack
Bachelor's Degree
1,026 satisfied customers
We forgot the password ***** our ipad, entered several guesses
We forgot the password ***** our ipad, entered several guesses and it froze up completely. Our local technician (not an apple tech) says it must be wiped clean. Is this true, must we lose all our data… read more
Ashik
Ashik
Master's Degree
9,353 satisfied customers
My iPad froze up so I took it to a repair service to get it
My iPad froze up so I took it to a repair service to get it fixed. Prior to doing this I backed it up to my computer. The repair service wiped my iPad clean and told me to resync with my computer sinc… read more
Michelle
Michelle
Software Engineer
Bachelor's Degree
894 satisfied customers
My mother has an IPAD given to her by my brother, who, set
My mother has an IPAD given to her by my brother, who, set up the ID and password XXXXX telling her what it was and then walked out of her life. I know I should just wipe it clean but she has approxim… read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
i have just upgraded my ipad 2 to 5.01 and went to log in instead
i have just upgraded my ipad 2 to 5.01 and went to log in instead of the usual password XXXXX screen screen it comes up with the full key board straight away and a long box instead of 4 small boxes an… read more
Cris
Cris
3,448 satisfied customers
I lost my iPad May 8 by leaving on an airplane. Though I left
I lost my iPad May 8 by leaving on an airplane. Though I left a message with the airline's lost & found, I did not expect to get it back. I set it up via mobile me/find your iPad app to automatically … read more
Mac Tech
Mac Tech
Apple Specialist
Bachelor's Degree
888 satisfied customers
Aloha, I own an Ipad and synch it with my Lenovo lap top.
Aloha, I own an Ipad and synch it with my Lenovo lap top. I had the misfortune of having my laptop infected with a virus and had to have my hard drive wiped clean. I saved my itunes the first time but… read more
Claws224
Claws224
IEEE Datacommunication Engineer
965 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x