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Trying to burn DVD-R content using iDVD 7.1.2 on Mac Pro…

Customer Question
Trying to burn DVD-R...

Trying to burn DVD-R content using iDVD 7.1.2 on Mac Pro (Mid 2010) MacOS Sierra version 10.12.8 and iDVD freezes about 30 to 45 minutes into the encode on a movie

Technician's Assistant: Have you tried a Force Quit on your frozen Mac Pro (pressing and holding Option, Command, and Escape)?

IDVD has froze 3 times. I've force quit 3 times. I"ve restarted, remove plist, cache from preferences and I've Removed Encoded Asset before burning

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

I'm using the Reflection White Theme from iDVD

Submitted: 7 months ago.Category: Mac
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Answered in 13 hours by:
12/3/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Customer reply replied 7 months ago
I concluded I could not use iDVD on my Mid 2010 Mac running Sierra version 10.12.8 and moved all my video data to a external hard drive and connected to an older Mac running a an earlier version of the Mac OS and was able to successfully burn content to a DVD. Thanks for your help.
Customer reply replied 7 months ago
You may close my case. Thank you for your time.
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

Cheers. Closing.

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