Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Related Mac Questions
Need to reset my Apple ID password. Don't know. Tried to
tried to reset and was told to use my iPad 2 to reset the password. hen I did this nothing happened. Since it's a iPad 2 I can't update the software on it.… read more
Amarnath Sikdar
Amarnath Sikdar
Sr. Solutions Engineer- Level 2
Bachelor's Degree
2 satisfied customers
I can't connect from my iPad sifter being able to. Its an Hp
I can't connect from my iPad sifter being able to JA: What version of iTunes are you using to sync your iPad? Customer: its an Hp 7520 JA: When did you last reboot? Customer: You mean rebooting my ipa… read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
My iPad has frozen up - I do not have a plan and use wi fi
my iPad has frozen up - I do not have a plan and use wi fi when available. It is currently asking me to choose a wi fi network but I cannot access any offered. It then says to set up my iPad using iTu… read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
I have been using my iPad with my kindle app to read because
I have been using my iPad with my kindle app to read because my kindle charger would not stay in to charge. Anyway all of a sudden when I went in to download books from my library it wouldn't process.… read more
John Holland
John Holland
Bachelor's Degree
20 satisfied customers
Lost internet connection. After fix my iPad asking for
Second opinion] Lost internet connection. After fix my iPad asking for Exchange password ***** I can�t remember. I�m locked out. Help… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
After update 11.2. and fix 11.2.1 I now do not get numbers
After update 11.2. and fix 11.2.1 I now do not get numbers next to the green bubble for messages. I have an Ipad Air … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
My daughter dropped her ipad2. Now the sound icon stays
My daughter dropped her ipad2. Now the sound icon stays onscreen all the time, and the volume won't stay where you put it. Instead, it jumps to full blaring. … read more
Justin Johnson
Justin Johnson
Owner
2,583 satisfied customers
I need to speed up myl pad. Not sur Edmonton sure. Reboot on
I need to speed up myl pad JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you running? Customer: Not sur Edmonton sure JA: Have you installed any updates recently… read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,398 satisfied customers
I bought a Apple Mini Ipad and now I don't know the password
I bought a Apple Mini Ipad and now I don't know the password ***** are requesting me to … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
Installed latest iOS on iPad and updated pandora app. Can't
Installed latest iOS on iPad and updated pandora app. Can't open Pandora even after reboot and reinstall of app… read more
Mike
Mike
Mac Medic
Some college
8,567 satisfied customers
I am trying to get an issue resolved regarding our iPad. The
I am trying to get an issue resolved regarding our iPad. The system told my wife that it was being upgraded, but now it is asking us to Activate the iPad, because the "owner" (which is us) said we use… read more
Cody
Cody
Computer Science
2,525 satisfied customers
I have a Logitech keyboard iPad and have just updated
I have a Logitech keyboard for my iPad and have just updated the iOS system. The keyboard now drops in "6" or another number/ symbol after a certain amount of characters. I've e to turn the keyboard o… read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
restore iPad mini (constant reboot apple logo), I want iOS 7
My iPad was jailbroken with an iOS6 version i was trying to update it to iOS 7 and now it's staying in the reboot logo. Every time i try and restore and update it says it is downloading the files, but… read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
my mini Ipad is frozen. The icloud backup window came up last
my mini Ipad is frozen. The icloud backup window came up last night saying I hadn;t backed up in 2 weeks. I hit "ok" but nothing happens and I cannot shut the device off or do anything. please help.… read more
Ashik
Ashik
Mac Technician
Master's Degree
12,550 satisfied customers
When I attempt to delete my email by pressing on the edit
When I attempt to delete my email by pressing on the edit button on the inbox, I can only delete 3 or 4 at a time. Otherwise it shuts down and goes back to the desktop. Sometimes it will shut all the … read more
Daniel
Daniel
Mac Genius
High School or GED
4,711 satisfied customers
I purchased an iPad 2 from you last week and would like to
I purchased an iPad 2 from you last week and would like to know how I can delete all the the information from my original iPad to give it to a friend. I have tried to phone several times but the wait … read more
Vinod Menon
Vinod Menon
Support Specialist
Master's Degree
2,495 satisfied customers
We have an ipad 11 and we had our e mail installed on it and
We have an ipad 11 and we had our e mail installed on it and it was working fine, but last time we tried to open it, we could not and it just showed a blank page. We tried to go into settings, but it … read more
Danh
Danh
Bachelor's Degree
949 satisfied customers
My Ipad times out due to inactivity when I listen to Sirius
My Ipad times out due to inactivity when I listen to Sirius radio. It does this after several hours but I listen to the radio all night. How do I stop this shutdown, it wakes me up when it quits.… read more
Mary
Mary
Digital Printing Consultant
Master's Degree
248 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x