Mac

Ask Mac Questions and Get Answers from Experts ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I am not able to add contacts into a group call. MacBook…

Customer Question
I am not able...

I am not able to add contacts into a group call

Technician's Assistant: What's the brand and model of your computer? And the Operating System (OS)?

MacBook Air

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

Its the first time I've tried doing a group without having to patch them in individually. So I may be doing it incorrectly

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

I think maybe I just need to someone to walk me through the process

Submitted: 7 months ago.Category: Mac
Show More
Show Less
Ask Your Own Mac Question
Customer reply replied 7 months ago
Is someone going to answer my question?
Answered in 1 day by:
12/3/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,492
Experience: Training and Development at Scientifically Speaking
Verified

Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

Ask Your Own Mac Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a mac support specialistLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mike Your Own Question
Mike
Mike
Mike, Mac Medic
Category: Mac
Satisfied Customers: 8,567
8,567 Satisfied Customers
Experience: Over 20 years IT experience with Apple computers in publishing, marketing and design.

Mike is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Hi John, Thank you for your expertise and, more important, for your kindness because they make me, almost, look forward to my next computer problem. After the next problem comes, I'll be delighted to correspond again with you. I'm told that I excel at programing. But system administration has never been one of my talents. So it's great to have an expert to rely on when the computer decides to stump me. God bless, Bill

Bill M.Schenectady, New York

The Expert answered my Mac question and was patient. He answered in a thorough and timely manner, keeping the response on a level that could understand. Thank you!

FrankCanada

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

< Previous | Next >

Meet the Experts:

Mike

Mike

Mac Medic

8,567 satisfied customers

Over 20 years IT experience with Apple computers in publishing, marketing and design.

Daniel

Daniel

Mac Genius

4,711 satisfied customers

Apple certified on desktop and portable, help desk qualified. Have owned and used Macs since 1989.

Vinod Menon

Vinod Menon

Support Specialist

2,495 satisfied customers

worked as a Tech support Associate for Apple products

John T. F.

John T. F.

Apple Consultant

2,386 satisfied customers

20+ years in the computer/Mac industry

David

David

Mac Support Specialist

1,641 satisfied customers

BSc H.Dip Apple Certified Professional

Claws224

Claws224

IEEE Datacommunication Engineer

965 satisfied customers

IEEE, Microsoft

Mac Tech

Mac Tech

Apple Specialist

888 satisfied customers

7 + Years Supporting Apple Products

< Previous | Next >

Related Mac Questions
At 85 with a MacBook Air, how do I sort my documents to stay
At 85 with a MacBook Air, how do I sort my documents to stay in one file folder according to the topic in Numbers. Each time I open Numbers, my 3 major type of documents are all mixed up. … read more
Harry
Harry
2,042 satisfied customers
I have comcast cable services. Why am I charged for DirectTV
I have comcast cable services. Why am I charged for DirectTV Now? … read more
John T. F.
John T. F.
Apple Consultant
Two Decades Field Experience
2,386 satisfied customers
Ican only get so far with a video call and it says to update
Ican only get so far with a video call and it says to update OX S 10.9 which i have done but keeps coming back to plugin add … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
My MacBook Air has been losing its Internet connection.
My MacBook Air has been losing its Internet connection. Happens about every day, sometimes several times. … read more
Justin Johnson
Justin Johnson
Mac Genius
2,492 satisfied customers
I'm trying to import contacts from BombBomb and I have a CSV
I'm trying to import contacts from BombBomb and I have a CSV file with my contacts. I can't figure out how to import them. Can you help me? … read more
Ashik
Ashik
Master\u0027s Degree
5,101 satisfied customers
We have an iPad and have subscribed to Skype for a month,
We have an iPad and have subscribed to Skype for a month, but are unable to make contact. I've learned that the Mac system requirements to use Skype are MacOSx10.10or higher, Processor;1GHZ intel proc… read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
I can't open a Keynote doc because it says it's not valid.
I can't open a Keynote doc because it says it's not valid … read more
Josh
Josh
It Support Specialist
Associate Degree
5,150 satisfied customers
My Contacts won't share between iPhone and MacBook Air.
Hey, Mike. My Contacts won't share between iPhone and MacBook Air. … read more
Suhasini Velu
Suhasini Velu
Bachelor of Engineering
319 satisfied customers
I cannot download photobooksRus onto my macbook air but it
i cannot download photobooksRus onto my macbook air but it worked until recently. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
This is sheila and my case number is100371323782 That was
hi mike this is sheila and my case number ***** That was for a help chat maybe on Thursday. am trying to get my phone contacts and macbook air contacts to be the same. have been "fooling" around with … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm trying to add music from my iTunes library to a
i'm trying to add music from my iTunes library to a slideshow. The library shows up, but the songs are greyed out and I cannot select them to add to the slideshow. … read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
I think somethings wrong with my hardware, i dropped my
i think somethings wrong with my hardware, i dropped my computer from off my bed a few times recently and its never been the same. I've also updated it recently and it seems like its only causing more… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have an older MacBook Air (2010) that is running OS X
I have an older MacBook Air (2010) that is running OS X 10.9.5 and only has 8 GB of storage space left as I have about 40 GB of photos taking up room. I have an even older MacBook Pro (2006) that is r… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
562 satisfied customers
my mac air book 13 was lost without any anti-theft device
my mac air book 13' was lost without any anti-theft device on it can anything be done to make that computer not work for that person it was reported to the police… read more
CompExpert
CompExpert
Computer Support Technician
Associate Degree
989 satisfied customers
I have had a yahoo account for ages, but now its been compromise
I have had a yahoo account for ages, but now it's been compromised, and someone is sending out spam, and possibly virus'. I am a member of "Yahoo Groups" which is a tool for unemployed individuals. Wh… read more
Toby K.
Toby K.
Team Lead/Technical Support Specialist
Vocational, Technical or Trade Scho
739 satisfied customers
Ive tried numerous times to download Adobe Air on my Mac.
I've tried numerous times to download Adobe Air on my Mac. I keep getting an administrative error message. Help! I purchased some software that I can't use without Air on my computer.… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
Is there any software (simple) that will notify individual group members of their schedul
Is there any software (simple) that will notify individual group members of their scheduled shifts by email automatically? For example if X is working a volunteer shift every 3rd Sunday and it is on f… read more
robgranholm
robgranholm
IT Administrator and Support
Bachelor\u0027s Degree
687 satisfied customers
With Microsoft Internet Explorer on Windows, I can open and
With Microsoft Internet Explorer on Windows, I can open and view a document on line in Word, Exdel, etc. With Mac (OS X) the document will only download. I need to just view the document, not download… read more
Mike
Mike
Self Employed Macintosh Consultant
High School or GED
1,612 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x