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I can't change my password for Facebook because I am never…

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I can't change my password...
I can't change my password ***** Facebook because I am never given the right code on my phone. I have been trying to get my Facebook back for hours. Plz help
Submitted: 7 months ago.Category: Mac
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Answered in 5 minutes by:
12/1/2017
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago
Richard
Richard, Apple Software Engineer
Category: Mac
Satisfied Customers: 47,275
Experience: IT Engineer for over 15 years
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

When were you last able to sign into your account?

Please let me know

Thank you

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Customer reply replied 7 months ago
About 2days ago
Customer reply replied 7 months ago
ARE YOU STILL ONLINE
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

Yes I am.

What is the message you now get when you fail to sign in?

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Customer reply replied 7 months ago
That is my correct card information. What's going on
Mac Support Specialist: Richard, Apple Software Engineer replied 7 months ago

I am awaiting a response to my last question, I will repeat

What is the message you now get when you fail to sign in?

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