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The screen was broken, after some time the phone was jammed…

Customer Question
The screen was broken...

The screen was broken, after some time the phone was jammed and loose power quickly,and it dose not open the screen showed only the apple sign only then i have replace it and fix the screen by new one and the shop tech. was able to open the device and i used it until this morning it again cant open it

Technician's Assistant: When was the last time you updated the Operating System (OS) on your Mac or device?

The screen was broken, after some time the phone was jammed and loose power quickly,and it dose not open the screen showed only the apple sign only then i have replace it and fix the screen by new one and the shop tech. was able to open the device and i used it until this morning it again cant open it i am sorry i have iPhone 6

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

No thank you

Submitted: 7 months ago.Category: Mac
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Customer reply replied 7 months ago
this is it
Customer reply replied 7 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 7 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 24 minutes by:
12/1/2017
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago
Justin Johnson
Justin Johnson, Mac Genius
Category: Mac
Satisfied Customers: 2,493
Experience: Training and Development at Scientifically Speaking
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Hi! I am Justin. Let me take a chance to look over your question. If you have any additional details please type it in and hit the reply to expert button.

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Customer reply replied 7 months ago
No more
Customer reply replied 7 months ago
Are an expert with iPhone 6
Customer reply replied 7 months ago
Are you
Customer reply replied 7 months ago
My iPhone 6
Mac Support Specialist: Justin Johnson, Mac Genius replied 7 months ago

It sounds like you are going to need a repair. Would you like help finding a location near you?

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Customer reply replied 7 months ago
I did not get any answer frome you so how in esrth you charge me i need my mony back or i will sou you
Customer reply replied 7 months ago
Any body home
Customer reply replied 7 months ago
I said in my question my phone jamed so iam talking about my monile and you are MAC techinchen and you charge me for somthing you dif not do this is a thifit
Customer reply replied 7 months ago
i am giving you aluntil tommorow or i will file a case against you, i need some utharity from justanswer to contact me
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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